Top Tech Support Jobs

Reposted 6 Days AgoSaved
In-Office
Golden Valley, MN, USA
17-20 Hourly
Junior
17-20 Hourly
Junior
Artificial Intelligence • Cloud • Information Technology • Automation
The Technical Support Specialist provides technical support and resolutions for Honeywell products, handling customer communications and troubleshooting hardware and software issues.
Top Skills: Hvac SystemsInternet Service Provider EquipmentMs Office SuiteWireless Networking
Reposted 6 Days AgoSaved
Remote
United States
91K-137K Annually
Senior level
91K-137K Annually
Senior level
Cloud • Software
As a Technical Support Engineer, you will resolve complex software issues, provide customer support, collaborate with engineering, and ensure timely resolutions for high-profile clients.
Top Skills: BashC#ElkGrafanaJavaJavaScriptKubernetesLinuxPowershellPrometheusPythonRedisSplunkTcp/IpUnix
Reposted 6 Days AgoSaved
In-Office or Remote
San Diego, CA, USA
97K-123K Annually
Senior level
97K-123K Annually
Senior level
Information Technology
The Escalations Manager oversees high-severity customer issues, coordinates cross-functional responses, and builds operational frameworks for escalations ensuring effective communication and systemic improvements.
Top Skills: APIsIntegrations
Reposted 6 Days AgoSaved
In-Office or Remote
Fort Lauderdale, FL, USA
Junior
Junior
Information Technology
The Customer Engagement Specialist provides technical support via phone, chat, and email for Hotwire's services, ensuring high-quality customer support and issue resolution.
Top Skills: DslHigh Speed InternetTechnical SupportTelecommunications
Reposted 6 Days AgoSaved
Remote
USA
22-22 Hourly
Junior
22-22 Hourly
Junior
Information Technology • Software
The Technical Support Representative will provide customer assistance, troubleshoot issues, document inquiries, and ensure customer satisfaction while collaborating with various departments.
Top Skills: It SystemsRemote Desktop SoftwareRmmTicketing Systems
Reposted 6 Days AgoSaved
In-Office
Moscow, ID, USA
Senior level
Senior level
Database
The Director of Customer Technical Support leads a global technical support team, focusing on mentorship, operational excellence, and strategic collaboration to enhance client support and experience.
Reposted 6 Days AgoSaved
Remote
USA
Entry level
Entry level
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills: It HelpdeskServicenow
Reposted 6 Days AgoSaved
In-Office
Fayetteville, NC, USA
69K-158K Annually
Mid level
69K-158K Annually
Mid level
Information Technology
As a Technical Support Engineer, you will support military training systems, performing troubleshooting, maintenance, and improvements while collaborating with operational teams and documenting processes.
Top Skills: AcasAgileAtakConstructive Force Generator ProgramsFirewallsGreen RadiosImage Generator ProgramsLinuxWindowsMpu5SNetwork TroubleshootingProgramming Or Scripting LanguagesSecurity+StigsTier 1 Technical SupportWintak
Reposted 6 Days AgoSaved
In-Office
Frisco, TX, USA
Mid level
Mid level
Security • Software • Cybersecurity
As a Tier 3 Technical Support Expert, you will resolve customer issues, optimize processes, conduct testing, and improve customer experiences. Collaboration and data analysis play key roles in driving enhancements.
Top Skills: Communication SkillsData AnalysisTechnical Support
7 Days AgoSaved
In-Office or Remote
2 Locations
Junior
Junior
Other
As a Technical Support Representative, you will assist customers by troubleshooting software and device issues via phone, email, and chat. You will document interactions and contribute to the knowledge base while ensuring excellent customer service.
Top Skills: ExcelMS Office
7 Days AgoSaved
In-Office
Scott Air Force Base, IL, USA
40K-78K Annually
Junior
40K-78K Annually
Junior
Information Technology
Support Air Mobility Command flying squadrons by maintaining EFB devices, ensuring evaluation records and qualification status are accurately tracked.
Top Skills: CybersecurityElectronic Flight BagsMobile Device ManagementTechnical Support
Reposted 7 Days AgoSaved
In-Office
Portland, OR, USA
Senior level
Senior level
Information Technology • Payments
The Senior Technical Support Specialist resolves complex technical issues, supports Tier 1/2 teams, collaborates cross-functionally, and drives process improvements while maintaining high service standards.
Top Skills: JIRAZendesk
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Reposted 7 Days AgoSaved
In-Office
New York, NY, USA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Financial Services
The Technical Support Manager will provide software application support, troubleshoot issues, ensure customer satisfaction, assist with implementations, and maintain communication with both customers and internal teams.
Top Skills: DatadogGrafanaJIRASAMLSplunkUnix/LinuxZendesk
Reposted 7 Days AgoSaved
In-Office or Remote
East, Town of Webster, MA, USA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.
Top Skills: BgpEosiOSIos-XrJunosNetworking ProtocolsOspfSonicVxlan
Reposted 7 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Software
The Technical Support Engineer assists customers with troubleshooting technical issues, guides users in operational tasks, and escalates complex issues. They maintain documentation and manage customer communication during the support process in a 24/7 environment.
Top Skills: APIsLinuxNetworkingTicket Management Systems
Reposted 7 Days AgoSaved
Hybrid
New York, NY, USA
Mid level
Mid level
Software
As a Technical Support Engineer, you'll troubleshoot issues, provide user support, implement fixes, and enhance customer experience through feedback and process improvements.
Top Skills: Apache KafkaJavaKubernetesScala
Reposted 7 Days AgoSaved
In-Office
Baltimore, MD, USA
Junior
Junior
Hardware • Security • Software
Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.
Top Skills: APIsDhcpDnsHTTPHttpsLinuxmacOSRestSalesforceTlsWindows
Reposted 7 Days AgoSaved
Remote
USA
72K-83K Annually
Entry level
72K-83K Annually
Entry level
Retail • Analytics
The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.
Top Skills: Ai ToolsBashJira Service ManagementPythonSQL
Reposted 7 Days AgoSaved
In-Office or Remote
3 Locations
Entry level
Entry level
Marketing Tech • Chemical
The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.
Top Skills: ChemistryEngineering
Reposted 7 Days AgoSaved
In-Office
22206, Arlington, VA, USA
80K-137K Annually
Senior level
80K-137K Annually
Senior level
Internet of Things
The Technical Support Analyst III provides expert HVAC support, communicates with customers and service groups, manages requests, mentors technicians, and ensures quality resolution to field service issues.
Top Skills: HvacSalesforce
Reposted 7 Days AgoSaved
In-Office
Chicago, IL, USA
Junior
Junior
Financial Services
Provide phone, chat, and ticket support for Interactive Brokers' desktop, mobile, and web platforms; troubleshoot connectivity and software issues; escalate and manage wide-scale technical problems.
Top Skills: AndroidiOSLinuxmacOSSupport Ticketing SystemsWeb-Based PlatformsWindows
Reposted 7 Days AgoSaved
In-Office
Houston, TX, USA
70K-100K Annually
Mid level
70K-100K Annually
Mid level
Industrial • Manufacturing
As a Technical Support Engineer, you will support Maddox employees using Odoo ERP and other business systems, troubleshoot issues, and enhance overall technology experience.
Top Skills: AndroidCloud-Based SolutionsErp SystemsiOSOdoo
Reposted 7 Days AgoSaved
In-Office
2 Locations
33-55 Hourly
Entry level
33-55 Hourly
Entry level
Hardware
Provide escalated technical support for KLA equipment, diagnose and troubleshoot optical/electro-mechanical and software systems, collaborate with field teams, travel worldwide (40-70%), create technical documentation, support installations/upgrades, and deliver technical training.
Reposted 7 Days AgoSaved
In-Office
Malta, NY, USA
29-50 Hourly
Entry level
29-50 Hourly
Entry level
Hardware
Evaluate, diagnose, and solve technical equipment problems, ensuring customer production and satisfaction. Assist installation engineers and maintain service quality through documentation and relationship building with customers.
Top Skills: Image ProcessingMotion ControlOpticsTechnical Support
8 Days AgoSaved
In-Office
3 Locations
96K-132K Annually
Mid level
96K-132K Annually
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
The Technical Support Engineer provides remote and on-site support for complex equipment issues, performing troubleshooting, root cause analysis, and creating action plans to enhance product performance.
Top Skills: ArkMicrosoft AppsSAPVspi
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