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Top Tech Support Jobs

305+ Job Results
10 Days Ago
Boston, NY, USA
Remote
104 Employees
135K Annually
Entry level
104 Employees
135K Annually
Entry level
Consumer Web • Fintech • Financial Services
As a Technical Support Engineer, you will provide exceptional client support, maintain support infrastructure, optimize processes, and resolve client issues. Responsibilities include acting as a subject matter expert, analyzing internal alerts, and collaborating with product development teams to ensure operational readiness.
10 Days Ago
2 Locations
320 Employees
Junior
320 Employees
Junior
Healthtech
The Technical Support Specialist I is responsible for providing technical assistance through incoming calls, troubleshooting IT issues related to software products, and assisting with software installation and configuration. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
10 Days Ago
Pennsylvania, USA
337 Employees
Entry level
337 Employees
Entry level
Software
The Technical Support Representative is responsible for maintaining and troubleshooting Windows Server environments, ensuring system health and uptime. Duties include monitoring systems, handling customer support tickets, managing databases, and implementing security compliance. The role also involves using Azure Pipelines, performing after-hours support, and communicating effectively with both internal teams and customers.
10 Days Ago
Idaho, USA
Remote
337 Employees
Entry level
337 Employees
Entry level
Software
The Technical Support Analyst at AssetWorks is responsible for assisting customers, responding to inquiries, troubleshooting issues, generating support tickets, and participating in follow-up testing. The role focuses on enhancing customer satisfaction through effective communication and resolution of technical problems while managing multiple tasks and priorities.
10 Days Ago
Richmond, VA, USA
146 Employees
Junior
146 Employees
Junior
Information Technology
The Technical Support Analyst 2 is responsible for answering phones and emails, creating and assigning service desk tickets, and providing excellent customer service. Requires 2 years of experience in help desk/technical support roles with knowledge of Windows operating systems and Microsoft products.
10 Days Ago
Lehi, UT, USA
131 Employees
Entry level
131 Employees
Entry level
Software
As a Technical Support Specialist, you will be responsible for troubleshooting software and hardware issues, providing support to customers via phone, live chat, and email, and working closely with different teams to resolve technical issues. Strong communication skills and attention to detail are required. Previous tech support experience and bilingual skills are a plus.
10 Days Ago
United States
Remote
78 Employees
100K-135K Annually
Mid level
78 Employees
100K-135K Annually
Mid level
Cloud • Internet of Things
As a Technical Support Engineer on the Customer Success team at ngrok Inc., you will take ownership of and resolve customer technical inquiries and issues. Responsibilities include troubleshooting, root cause analysis, customer advocacy, and collaboration with internal teams. Must have 3+ years of SaaS post-sales experience and be located on the East Coast in the EDT time zone.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+23 More
10 Days Ago
Ireland, IN, USA
21,258 Employees
Senior level
21,258 Employees
Senior level
eCommerce • Travel
The Associate Manager, VR Technical Support is responsible for leading a technical support team for Vacation Rentals, focusing on effective supervision, team development, and improving customer experiences. Key responsibilities include building team relationships, setting performance expectations, conducting one-on-one meetings, and analyzing data for process improvement.
10 Days Ago
Corporal, CA, USA
576 Employees
Entry level
576 Employees
Entry level
Healthtech
As a Technical Support Specialist II, you will provide frontline technical support to improve patient care quality. Responsibilities include responding to customer inquiries, provisioning and managing Active Directory accounts, configuring mobile devices, and offering end-user support for various systems and applications. You will also identify and implement process improvements.
10 Days Ago
Atlanta, GA, USA
3,418 Employees
Senior level
3,418 Employees
Senior level
Retail • Software • Consulting
Manage post-implementation technical support processes for Manhattan Customer Services Organization projects. Coordinate a cross-functional team of supply chain consultants and analysts to resolve software defects, provide configuration assistance, and address operational and data issues. Set objectives, monitor progress, mentor employees, and oversee project delivery.
10 Days Ago
New York, NY, USA
150 Employees
Junior
150 Employees
Junior
Food • Internet of Things
The Technical Support Associate is responsible for installing and configuring Chowbus products at restaurants, providing post-sales support, responding to customer inquiries, and optimizing restaurant performance. The role involves collaboration with various teams and managing restaurant relationships to enhance service delivery.
Top Benefits:
Company Equity
Company Outings
Continuing Education Stipend
+13 More
11 Days Ago
Houston, TX, USA
2,466 Employees
Junior
2,466 Employees
Junior
Software • Energy
The Technical Support Engineer will provide customer service, troubleshoot technical issues related to AspenTech's proprietary software, deliver training classes, and develop training materials. The role involves collaborating cross-functionally to resolve customer problems and improve product quality.
11 Days Ago
McLean, VA, USA
27,104 Employees
54K-98K Annually
Entry level
27,104 Employees
54K-98K Annually
Entry level
Information Technology • Software
The Technical Support Analyst provides customer service and technical support for computer applications and hardware. Responsibilities include answering inquiries, collaborating with technical teams, maintaining tracking logs for troubleshooting issues, and applying standard procedures to resolve routine problems in an IT call center setting.
Top Benefits:
401-K
Child Care Benefits
Company Outings
+17 More
11 Days Ago
Norfolk, VA, USA
47 Employees
Entry level
47 Employees
Entry level
Cloud • Software
As a Software Technical Support Engineer, you will provide technical support to customers by troubleshooting and resolving complex issues related to enterprise video management. Your role involves building and configuring servers, documenting solutions, and collaborating with product groups to improve software. You'll communicate with customers via various platforms and may occasionally visit customer sites to resolve issues.
11 Days Ago
Houston, TX, USA
2,466 Employees
Entry level
2,466 Employees
Entry level
Software • Energy
The Associate Technical Support Engineer role involves supporting customers with AspenTech Engineering software, resolving technical issues, delivering training, and contributing to product improvement based on customer feedback and insights.
11 Days Ago
GA, USA
Remote
3,179 Employees
Senior level
3,179 Employees
Senior level
Healthtech • Information Technology • Consulting
The Sr. Specialist I, Technical Support is responsible for providing advanced technical support for software, hardware, and peripherals. They resolve client issues through advanced troubleshooting, document solutions, mentor other analysts, and collaborate with various internal teams to address escalations and enhance product knowledge.
11 Days Ago
Arlington, VA, USA
Remote
170 Employees
Entry level
170 Employees
Entry level
Cybersecurity
The Deployment and Technical Support Engineer is responsible for deploying and providing solutions-based support for the ThreatConnect platform to key customers. This role involves troubleshooting, maintaining customer relationships, communication, and innovating deployment technology.
12 Days Ago
California, USA
3,661 Employees
150K Annually
Senior level
3,661 Employees
150K Annually
Senior level
Software
The Technical Support Engineer will serve as a trusted advisor and provide full-time project support within a large government customer in Sacramento. Responsibilities include implementing and maintaining Extreme networking solutions, creating project documentation, and ensuring successful implementations through effective communication and planning.
12 Days Ago
Jersey City, NJ, USA
Hybrid
53 Employees
Entry level
53 Employees
Entry level
Information Technology
The Technical Support Analyst role involves investigating incidents, communicating updates to clients, maintaining software knowledge, troubleshooting issues, and adhering to best practices while delivering technical application support for equities and derivatives customers.
12 Days Ago
Chicago, IL, USA
Hybrid
53 Employees
Entry level
53 Employees
Entry level
Information Technology
The Technical Support Analyst investigates incidents, prioritizes and updates them in the tracking system, and communicates with clients. They maintain software knowledge, perform system checks to prevent client impacts, and develop relationships with other departments to improve service delivery. The role may require participation in team shift patterns and weekend work.
12 Days Ago
Jersey City, NJ, USA
Hybrid
53 Employees
Senior level
53 Employees
Senior level
Information Technology
The Senior Technical Support Analyst will provide second-level technical application support, investigate incidents, maintain relationships with clients and other departments, and manage technical issues efficiently. Responsibilities include incident prioritization, application system checks, and contributing to project leadership while adhering to best practices in client communication.
12 Days Ago
Monmouth, IL, USA
193 Employees
Junior
193 Employees
Junior
Information Technology • Consulting
The Technical Support Engineer will configure and troubleshoot hardware and software, provide technical support, maintain IT infrastructure, and collaborate with IT teams to ensure seamless operation of technology services.
13 Days Ago
USA
Remote
98 Employees
140K-150K Annually
Mid level
98 Employees
140K-150K Annually
Mid level
Big Data • Software
The Technical Support Developer for Databases will troubleshoot and resolve complex technical issues related to database connectors, provide support via email and Zoom, write SQL queries, develop code for escalated customer issues, and enhance knowledge base documentation.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+37 More
16 Days Ago
USA
Remote
45 Employees
Mid level
45 Employees
Mid level
Information Technology • Database
As a Technical Support Engineer at Soluna Cloud, you will assist customers in implementing AI solutions, troubleshoot technical issues, and optimize customer experiences. You'll work closely with sales to onboard new clients and help identify product improvements while enhancing your technical skills in a fast-paced environment.
16 Days Ago
Rancho Cordova, CA, USA
17 Employees
Junior
17 Employees
Junior
Aerospace
As a Technical Support Specialist, you will provide critical helpdesk support for Department of Defense hardware and software, diagnosing issues with servers, sensors, and networks. You'll manage tickets, oversee spare parts inventory, and collaborate with engineers to address complex problems while adhering to strict government regulations.
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