Top Tech Support Jobs

As a Technical Support Representative, you will assist customers by troubleshooting software and device issues via phone, email, and chat. You will document interactions and contribute to the knowledge base while ensuring excellent customer service.

Support Air Mobility Command flying squadrons by maintaining EFB devices, ensuring evaluation records and qualification status are accurately tracked.

The Senior Technical Support Specialist resolves complex technical issues, supports Tier 1/2 teams, collaborates cross-functionally, and drives process improvements while maintaining high service standards.

The Technical Support Manager will provide software application support, troubleshoot issues, ensure customer satisfaction, assist with implementations, and maintain communication with both customers and internal teams.

Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.

The Technical Support Engineer assists customers with troubleshooting technical issues, guides users in operational tasks, and escalates complex issues. They maintain documentation and manage customer communication during the support process in a 24/7 environment.

As a Technical Support Engineer, you'll troubleshoot issues, provide user support, implement fixes, and enhance customer experience through feedback and process improvements.

Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Analyst III provides expert HVAC support, communicates with customers and service groups, manages requests, mentors technicians, and ensures quality resolution to field service issues.

The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.

Provide phone, chat, and ticket support for Interactive Brokers' desktop, mobile, and web platforms; troubleshoot connectivity and software issues; escalate and manage wide-scale technical problems.

Provide escalated technical support for KLA equipment, diagnose and troubleshoot optical/electro-mechanical and software systems, collaborate with field teams, travel worldwide (40-70%), create technical documentation, support installations/upgrades, and deliver technical training.

Evaluate, diagnose, and solve technical equipment problems, ensuring customer production and satisfaction. Assist installation engineers and maintain service quality through documentation and relationship building with customers.

As a Technical Support Engineer, you will support Maddox employees using Odoo ERP and other business systems, troubleshoot issues, and enhance overall technology experience.

The Technical Support Engineer provides remote and on-site support for complex equipment issues, performing troubleshooting, root cause analysis, and creating action plans to enhance product performance.

The Technical Support Specialist II serves as a technical expert focusing on advanced troubleshooting, product training, and performance improvement while collaborating cross-functionally.

The Technical Support Engineer I provides first point of contact support for incidents, monitors alarms, and resolves issues related to server and network infrastructure, ensuring service level agreements are met.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Technical Support Engineer, you will troubleshoot complex technical issues, automate tasks using scripts, and collaborate with customers and engineering teams, all while ensuring high-quality service delivery.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

Responsible for providing technical support in laboratory testing and regulatory compliance for cosmetics and personal care products. Duties include preparing test plans, training on consumer testing, and staying updated on relevant laws and regulations.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.

Provide advanced inbound technical support to sales agents/partners for downloading, troubleshooting, deploying, and educating on credit card/POS equipment and merchant systems; log calls, assist escalations, stay current on POS products, and support projects as needed.