Top Tech Support Jobs

Senior IT project manager responsible for planning and overseeing technical support across IV&V, data quality, security compliance, enterprise architecture, and system testing for federal child support systems. Acts as primary technical liaison to government stakeholders and contractors, ensuring compliance, risk mitigation, and timely delivery.

The Technical Support Engineer manages system inspections, troubleshooting, maintenance for AVR systems, provides technical support, and ensures safety compliance.

The Technical Support Engineer will provide customer support, troubleshoot technical issues, deliver training, and act as a liaison for product improvement at Weatherford.

As a Technical Support Engineer, you'll provide advanced support for Zoom products, manage support cases, and maintain proficiency in video conferencing technologies.

The Technical Support Specialist will provide Level 2, 3, and 4 technical support for 5ESS products, ensuring customer satisfaction and continuous improvement in a collaborative environment.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

Lead and develop a team of Technical Support Engineers, resolving complex issues and driving operational improvements to enhance customer experience.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Provide technical support for home appliance and TV products via phone, improve product knowledge, and assist technicians in repairs.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.

The Technical Support Specialist will assist customers by troubleshooting technical issues, providing guidance on product usage, and collaborating with teams to enhance user experiences.

The Technical Support Specialist provides user support for applications and hardware, resolves technical issues, and improves processes across the organization.

Provide customer support via email and chat for Spotlio's platforms, troubleshoot issues, and liaise with internal teams to resolve tickets.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Provide Tier 2 technical support for AV and video-conference systems, resolving escalated tickets via phone, email, and chat, coaching Tier 1 staff, reporting trends, suggesting process improvements, and assisting on related projects during low support volume.

Provide technical support and resolve escalated issues for enterprise desktop products (mice, keyboards, webcams, headsets) and related software via phone and email. Troubleshoot connectivity, hardware and software problems, coach Tier 1 support, report customer trends, and assist on related projects during low volume periods.

Provide tier-2 technical support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware/software issues (OS, printers, iPads), install/configure systems and peripherals, document procedures, maintain inventory, ensure IT policy compliance, and deliver end-user training and after-hours support.

This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.

The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.

Provide first-line technical support for the Mogli SMS & WhatsApp application, troubleshoot issues, escalate to senior teams, configure basic automations, maintain Salesforce Cases, contribute to knowledge base, test product releases, and advocate for client priorities.

The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.

The Customer Technical Support Specialist provides customer and technical support, troubleshooting issues, and ensuring accurate order documentation while collaborating with internal teams.

Provide technical support for clients, troubleshooting API and integration issues, and ensuring customer satisfaction through effective communication and documentation.

The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.