Top Tech Support Jobs

Evaluate, diagnose, and solve technical equipment problems, ensuring customer production and satisfaction. Assist installation engineers and maintain service quality through documentation and relationship building with customers.

The Technical Support Engineer provides remote and on-site support for complex equipment issues, performing troubleshooting, root cause analysis, and creating action plans to enhance product performance.

The Technical Support Specialist II serves as a technical expert focusing on advanced troubleshooting, product training, and performance improvement while collaborating cross-functionally.

The Technical Support Engineer I provides first point of contact support for incidents, monitors alarms, and resolves issues related to server and network infrastructure, ensuring service level agreements are met.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Technical Support Engineer, you will troubleshoot complex technical issues, automate tasks using scripts, and collaborate with customers and engineering teams, all while ensuring high-quality service delivery.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

Responsible for providing technical support in laboratory testing and regulatory compliance for cosmetics and personal care products. Duties include preparing test plans, training on consumer testing, and staying updated on relevant laws and regulations.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.

Provide advanced inbound technical support to sales agents/partners for downloading, troubleshooting, deploying, and educating on credit card/POS equipment and merchant systems; log calls, assist escalations, stay current on POS products, and support projects as needed.

The Technical Support Specialist installs, configures, and maintains hardware and software systems, provides user training, and troubleshoots network issues.

The Technical Support Engineer will resolve complex technical issues for customers in a fast-paced environment, providing excellent support and fostering customer satisfaction while mastering the Salesforce Platform.

As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.

Manage operations and enablement for the technical support team, optimizing processes, training, tools, and data analysis to enhance customer experience.

The Client Support Analyst Tier I assists clients with technical support via phone and email, managing inquiries through a ticketing system, troubleshooting issues, and documenting interactions.

Provide technical support to B2B customers, troubleshoot issues, develop internal tools, and improve documentation. Collaborate with engineering for continuous support improvement.

The role involves leading a global technical support organization, managing customer satisfaction, operational metrics, and team performance while ensuring effective knowledge management and escalations across regions.

The Technical Support Representative provides advanced support in troubleshooting and repairing home electronics and appliances, ensuring timely issue resolution and high customer satisfaction.

The Technical Support Specialist troubleshoots digital radiography hardware and software for veterinary clients, ensuring excellent customer service and support through remote assistance.

Provide technical and client support for veterinary clinics using Telemedicine services, troubleshoot connectivity issues, and assist with software configuration.

The role involves providing front line support for Axon software products to Law Enforcement customers, troubleshooting issues, and collaborating with engineering teams.

The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.

The DevOps Platform Engineer resolves high-impact customer situations, provides technical support, manages technical issues, and mentors other engineers while supporting Trend AI products.

As a Customer Success Engineer, you will manage customer support, diagnose technical issues, and contribute to the knowledge base while enhancing customer relationships.