Top Tech Support Jobs

The Technical Support Analyst provides customer support for DCIM software, manages tickets, resolves issues, and collaborates with the engineering team. Responsibilities include data migration, documentation improvement, and customer training.

Escalation Engineers lead complex customer incidents, ensuring resolution through technical troubleshooting and cross-functional coordination while documenting solutions for continuous improvement.

The Technical Support Engineer provides expert hardware support to customers, develops communication plans, improves support structures, trains field engineers, and contributes to new product development.

Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.

Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.

The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.

As a Technical Support Engineer, you'll bridge customer support and product development, tackling complex issues, developing scripts, and enhancing customer experiences while contributing to product stability.

The Technical Support Specialist provides remote troubleshooting for digital radiography systems and supports veterinary customers with hardware and software issues, demonstrating strong analytical and customer service skills.

Provide technical support for precision measuring instruments and related software to internal teams and end users. Review product specs and changes, coordinate technical inquiries and recalls, support QA and compliance (ECCN, FDA), and assist sales/field service. Participate in product meetings and research competitor specifications.

Lead and build a technical support organization, resolve complex platform and integration issues, design AI-first support systems and self-serve infrastructure, establish SLAs and feedback loops with Product and Engineering, and drive customer health, retention, and expansion through data-driven support processes.

Lead technical support for US coverage, own complex escalations, advise on product launches and incidents, partner with Product and Engineering, improve support processes, and represent Support on architecture, integrations, security, and reliability discussions.

Provide omni-channel technical support and triage for OpenGov products, troubleshoot data/ETL/API issues, document reproducible steps, deliver training, contribute to knowledge base, and use AI tools to improve resolution and efficiency.

Provide omnichannel technical support and training for OpenGov products: triage, troubleshoot, reproduce incidents, update cases in Salesforce Service Cloud, contribute to knowledge base, and use AI tools to improve response time and quality while meeting service levels.

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

Senior IT project manager responsible for planning and overseeing technical support across IV&V, data quality, security compliance, enterprise architecture, and system testing for federal child support systems. Acts as primary technical liaison to government stakeholders and contractors, ensuring compliance, risk mitigation, and timely delivery.

The Technical Support Engineer will provide customer support, troubleshoot technical issues, deliver training, and act as a liaison for product improvement at Weatherford.

As a Technical Support Engineer, you'll provide advanced support for Zoom products, manage support cases, and maintain proficiency in video conferencing technologies.

The Technical Support Specialist will provide Level 2, 3, and 4 technical support for 5ESS products, ensuring customer satisfaction and continuous improvement in a collaborative environment.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

Lead and develop a team of Technical Support Engineers, resolving complex issues and driving operational improvements to enhance customer experience.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Provide technical support for home appliance and TV products via phone, improve product knowledge, and assist technicians in repairs.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

The Technical Support Specialist will assist customers by troubleshooting technical issues, providing guidance on product usage, and collaborating with teams to enhance user experiences.

The Technical Support Specialist provides user support for applications and hardware, resolves technical issues, and improves processes across the organization.