Top Tech Support Jobs

The Senior Technical Support Engineer provides technical guidance to customers via various communication channels, troubleshooting issues, educating end-users, and documenting solutions for escalated problems while mastering new products.

Seeking a Technical Support Specialist to provide high-quality technical support, troubleshoot issues, and ensure seamless IT operations. Must exhibit a passion for technology and exceptional problem-solving skills. Position involves remote and in-person support, hardware/software configuration, A/V troubleshooting, and enforcing Information Security policies.

Delight customers with speedy responses and personalized experiences in technical support. Own the entire case lifecycle and craft new knowledge articles when needed. Successful troubleshooting and resolving of cases across all Duetto products.

The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, manage support tickets, debug customer issues, and collaborate closely with development and other support teams. Responsibilities include maintaining documentation, training customers, and staying updated on product features.

As an IT Operations specialist, you will manage the technical infrastructure of Clipboard Health, focusing on application access management, technical configuration, automation of corporate activities, user support, and security improvements. You will work closely with various teams to enhance operational efficiency and ensure seamless user experiences.

The Senior Technical Support Engineer provides exceptional customer support through case management and technical troubleshooting. This role involves advocating for customer needs, developing solutions for complex issues, and collaborating with various teams. Responsibilities include managing escalated customer issues, contributing to knowledge documentation, and participating in continuous training and improvement.

As a Senior Technical Support Engineer, you will provide exceptional support for CockroachDB customers, develop technical expertise in the product, collaborate with cross-functional teams for improvements, create documentation for resolutions, and manage customer technical issues efficiently.

Seeking a Sr. Technical Support Engineer at Podium to troubleshoot and enhance AI functionalities, collaborate with teams, and champion customer feedback for Jerry, the AI agent. Requires a customer-first mindset, programming proficiency in Python and JavaScript, experience in support engineering with AI technologies, and strong analytical and problem-solving skills.