Top IT Jobs

Provides enterprise IT support by troubleshooting hardware, software, connectivity, Microsoft 365, Active Directory, and VPN issues. Manages ServiceNow tickets, user accounts, permissions, hardware deployment, onboarding and offboarding, event technology setup, and basic documentation. Supports end users through phone, in-person, and written communication, including de-escalation. Requires rotating monthly on-call availability for critical after-hours support.

Provides onsite and remote technical support, manages service desk tickets, deploys and retrieves employee devices, maintains IT asset and license inventories, and administers user accounts. Supports Windows systems, servers, cloud platforms, upgrades, patching, and infrastructure security. Creates technical documentation, assists with IT projects, and participates in rotating weekend on-call coverage.

Oversee and improve IT systems, infrastructure, and services while supporting reliable, secure, and efficient operations. Implement IT strategy, enforce policies and compliance with HIPAA and FDA requirements, conduct audits and security assessments, coordinate IT projects, resolve business application disruptions, and maintain service desk and operational documentation.

Leads enterprise IT infrastructure and operations, including cloud, data centers, servers, end-user computing, workspace services, business continuity, recovery, technology refresh, KPIs, SLAs, security practices, budgets, and third-party providers. Builds and motivates cross-functional teams, improves service effectiveness, minimizes outages, and oversees scalable, cost-effective infrastructure solutions. Requires extensive infrastructure leadership experience, ITIL expertise, project management certification, and knowledge of Microsoft, Unix/Linux, VMware, storage, databases, cloud, and M365 technologies.

Support and configure Avature applicant tracking and onboarding systems, partnering with HR and Talent Acquisition leaders to translate requirements into solutions. Manage workflows, enhancements, testing, production issues, releases, integrations, master data, and onboarding data flows with Workday and other HR systems. Provide troubleshooting, data validation, vendor coordination, user guidance, and support for learning platform initiatives while maintaining secure, scalable HR technology solutions.

Provides IT support for clients, performers, and end users at festivals and live events. Responsibilities include installing and troubleshooting computers, access control systems, network switches, software, cabling, and connectivity; providing remote-hands assistance; managing IT inventory and shipments; supporting projects and event logistics; and improving procedures. The role requires client communication, independent problem-solving, on-call and weekend availability, heavy lifting up to 100 pounds, and travel up to 60%.

Assist with IT helpdesk support, including troubleshooting hardware, software, networks, user access, printers, applications, and peripherals. Configure and deploy devices, support employee onboarding and offboarding, maintain inventory records, install software updates, monitor endpoint security, document resolutions, and escalate complex issues. The intern also supports Microsoft 365, Windows, Active Directory, cybersecurity awareness, and other IT projects while following security, privacy, and HIPAA requirements.

Provides Tier 2 technical support for escalated hardware, software, networking, server, telephony, virtualization, and Microsoft 365 issues. Resolves tickets, performs root cause analysis, maintains SLAs and documentation, and supports infrastructure projects and client onboarding. The role also mentors Tier 1 analysts, manages ticket workflows, develops knowledge-base content, and delivers professional end-user support through phone, email, and ticketing systems. Participation in a rotating 24/7 on-call schedule is required.

Provides general and classified-network help desk support for JNWC, including ticket management, account and token issuance, certificate renewals, equipment inspections, COOP IT support, procurement, planning, and user training. Supports NIPR, SIPR, and JWICS systems and must provide 24/7/365 coverage while maintaining required Information Assurance certification and security clearance.

Provide administrative and coordination support to the IT department, including inventory and asset management, purchase order and budget tracking, onboarding/setup, handling inquiries, maintaining records/distribution lists, preparing reports, and assisting IT staff and executives with day-to-day operations.

Provide first-line, on-site technical support for Windows and macOS users; troubleshoot hardware, printers, and basic networking (TCP/IP, DNS, DHCP); manage onboarding/offboarding; use ticketing systems and escalate complex issues to specialist teams; support after-hours on-call as needed while delivering strong customer service.

Oversee IT operations for electronic classrooms and multimedia, manage ECR requirements and deliveries, maintain database systems and data warehousing, enforce information security practices, develop project plans and budgets, coordinate implementations with stakeholders, and recommend hardware/software and lifecycle methodologies.

Lead IT strategy and day-to-day operations, owning technology vision, roadmap, budget, architecture, security posture, service management, vendor relationships, and IT team development while ensuring reliable, secure infrastructure and SaaS platform delivery.

Lead and execute the company's managed IT strategy and roadmap. Oversee Service Delivery, Professional Services, NOC, Helpdesk, Field Support and SOC relationships. Architect large-scale cloud, security, and multi-site solutions, own solution estimating, vendor/contract negotiations, compliance (SOC II, ISO 27001, HIPAA), KPIs and budgets, and drive automation, AI, and analytics adoption while supporting executive-level escalations.

Lead IT operations and projects, supervise IT support staff, manage vendors and procurement, assist with budget tracking, support security and compliance, promote AI productivity tool adoption, and represent IT in cross-departmental planning while providing hands-on technical assistance as needed.

Provide on-site and remote end-user IT support across a multi-venue performing arts campus, troubleshoot hardware/software/VOIP, assist with network and wireless infrastructure, support cybersecurity and compliance, manage tickets and documentation, coordinate projects and vendors, and support staff adoption of approved AI tools. Requires flexible schedule and occasional after-hours/on-call availability.

Provide hands-on IT support and systems administration across office, manufacturing, and remote environments. Administer Microsoft 365, endpoint management, Meraki networking, Fortinet firewalls, collaboration systems, and cybersecurity controls. Deploy and maintain user devices, manage accounts and licensing, monitor system health, document processes, assist with projects and vendor coordination, and support continuous improvement. Onsite five days a week.

Provide onsite technical assistance for hardware, software, and network issues; train users; install, repair, and maintain workstations and servers; run diagnostics; resolve LAN/WAN problems; monitor systems and manage tickets; support customers via email, phone, and in person.

Provide technical assistance and support for hardware, software, workstations, and servers; diagnose and resolve LAN/WAN and system issues; train users; monitor systems with management tools and ticketing systems; respond to customer requests by phone, email, or in person; perform installations, repairs, and related duties.

Provide first-line technical support for WMS/OMS and EDI systems: configure and test WMS, troubleshoot and resolve system issues, create training materials, conduct user training, support go-live initiatives, maintain reporting, coordinate with vendors, and document SOPs.

Lead IT support operations as the senior escalation point: manage service desk workflows, onboarding/offboarding, device lifecycle, access and admin systems, documentation, automations, and office AV. Mentor junior staff, coordinate global support coverage, and drive process and tooling improvements to increase efficiency and satisfaction.

Provide bilingual (Korean/English) first-line IT support via phone, email, and in-person. Troubleshoot hardware, software, and network issues, escalate complex problems, maintain records and KB articles, install/configure software and OS, perform routine maintenance, and train end-users while collaborating with other IT teams.

Provide in-house IT support and operations for a fast-growing AI company: troubleshoot Mac and Windows hardware/software, manage user lifecycle and access, onboard employees, maintain office IT and AV infrastructure, run asset procurement and inventory, build self-serve knowledge resources, automate workflows, and assist with systems administration across cloud services.

Provide end-user technical support for corporate, remote, and field users across Windows, macOS, mobile, AV/Teams Rooms, printers, and peripherals. Configure, image, deploy, and manage device lifecycle and inventory. Troubleshoot networking, endpoint security, and collaboration tools; manage IT assets and coordinate shipping/returns. Support projects, after-hours incidents, and executive-level users while maintaining documentation, service standards, and continuous improvement.

Provide hands-on IT support: configure desktops/laptops/peripherals, perform basic helpdesk troubleshooting, assist with onsite installations and deployments, document processes, support IT projects, and help improve systems and workflows.