Provide premium relationship management for high-value players: build trusted relationships, manage accounts during coverage, analyze account trends, execute promotional strategies and budgets, support reactivation, attend events, and ensure compliance with VIP and responsible gaming policies.

Manage and grow relationships with VIP players to drive net revenue and engagement. Execute VIP policies, analyze player data for trends, offer solutions to enhance experience, collaborate with internal teams, and resolve escalations promptly.

Drive acquisition and onboarding of high-value (VIP) players in Alberta: prospect and develop relationships, execute regional VIP events and offers, implement localized go-to-market plans, manage business plans to meet revenue and compliance targets, and deliver exceptional player experiences to foster long-term loyalty.