Top Remote Senior Level Account Manager (AM) Jobs in Rochester, NY

The Strategic Accounts Director will manage and expand relationships with Garner's largest employer clients. Responsibilities include ensuring client satisfaction, upselling services, driving plan performance, and collaborating with various teams to demonstrate value. This role involves monitoring client health and executing strategic plans to mitigate risks, ultimately aiming to improve revenue retention and other KPIs.

As an Account Director, you will manage and grow a base of 50-60 accounts, execute sales goals, collaborate with technical and customer education teams, provide forecasts, and deliver client feedback for product improvement.

As a Senior Account Manager at CertifID, you will maximize customer accounts through strategic expansion and retention strategies, supporting renewals, upselling, and cross-selling. You will collaborate with teams to ensure high satisfaction levels and develop account plans that align with customer objectives while managing the entire renewal process.