Top Remote Senior Level Customer Success Jobs in Phoenix, AZ

The Customer Engineer Sr Manager at Wellhub is responsible for providing technical support throughout the pre- and post-sale client journey. This includes facilitating client integrations, managing technical relationships, and participating in system development and user training. The role focuses on enhancing client satisfaction, resolving technical issues, and collaborating with multiple teams to streamline processes and support Wellhub's growth.

The Senior Customer Success Manager will be the voice of the customer, coordinating between sales, product, and engineering. Responsibilities include advocating for customers, managing enterprise deals, and working to improve product adoption and configuration. A technical background in cloud environments and debugging issues is essential, along with strong customer interaction skills.

The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.