Top Remote Senior Level Customer Success Jobs in Phoenix, AZ

The Senior Customer Success Engineer will manage Enterprise customer relationships, ensuring product adoption and guiding clients through strategic API engagements. Responsibilities include addressing customer needs, orchestrating their journey with Apollo's services, and acting as an advocate for their technical requirements. The role requires strong communication skills and the ability to translate technical solutions into business value, ultimately driving customer success and satisfaction.

The Manager of Customer Support will oversee a team of support engineers, ensuring effective resolution of technical issues, and continuously improving customer satisfaction. Responsibilities include managing team performance, collaborating with cross-functional teams on product improvements, and delivering training programs.

The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.

As an Onboarding Manager, you will guide new customers through the onboarding process, ensuring smooth product adoption and timely integration. You'll monitor KPIs, provide feedback to teams, and ensure a structured handoff to Customer Success, focusing on delivering fast time-to-first-value and enhancing customer satisfaction.

The Sr. Specialist in Revenue Strategy and Operations focuses on developing business cases to support strategic decision-making, working cross-functionally to implement strategies that align with company goals, and serving as a primary point of contact for strategy changes. This role involves analyzing performance, customer needs, and the competitive landscape while collaborating with various departments.

The Sr. Specialist in Revenue Strategy and Operations is responsible for developing business cases, collaborating with various teams to strategize and implement business strategies, and serving as a subject matter expert. The role requires strong analytical skills to evaluate performance and make strategic decisions that support the company's objectives.

The Senior Specialist, DevOps is responsible for supporting production and development environments, automating deployment and monitoring processes, leading CI/CD efforts, and administering source control systems and databases. This role requires collaboration in a dynamic environment to develop tools and improve existing infrastructure for scalable ad tech solutions.