Top Remote Senior Level Operations Manager Jobs in Miami, FL

As a Senior Manager of Support Operations at Coinbase, you will lead a global team of CX managers and oversee over 150 customer support agents. You will develop strategies to enhance customer satisfaction, streamline operations, and drive performance improvements, ensuring a world-class experience for Coinbase users.

The Senior Executive Administrative Assistant will manage client accounts, ensure high-quality administrative support, communicate client needs, and maintain professionalism. Responsibilities include managing calendars, overseeing projects, coordinating schedules, and maintaining confidentiality while addressing complex issues and contributing to company culture.

The Risk Based Quality Management Lead will create risk assessments for clinical development entities, manage quality signals, and enhance the RBQM program. They will train teams, collaborate with various stakeholders, trend risks, optimize controls, and lead communication activities to support clinical development goals.

The Business Systems Director will manage priorities across cross-functional teams including Marketing, Sales, and Customer Success. This position involves collaborating with the Business Technology team to drive technical solutions, optimize systems, and lead major projects to enhance business processes. A strong understanding of CRM and marketing systems is essential for aligning business needs with technical capabilities.

The Manager of Life Underwriting supervises the evaluation of risk on individual life insurance applications, mentors and develops a team of underwriters, and ensures customer satisfaction while managing relationships with internal and external partners. The role involves decision-making for complex insurance cases and participation in projects relevant to underwriting practices.

The HEOR Director will lead the development and implementation of health economics and outcomes research strategies to support Alector's pipeline and product lifecycle management, collaborating with internal and external stakeholders to optimize product value and align with healthcare needs.

The Quality Manager will develop and execute Total Quality Management initiatives, collaborate with various functions and manufacturing facilities, lead quality improvement programs, conduct training, drive APQP processes, perform quality audits, maintain ISO 9000 standards, resolve quality issues, and manage metrics to reduce costs of poor quality.