Top Remote Jobs in Boston, MA

ModSquad is looking for Customer Support Mods who provide assistance to customers on behalf of top-tier brands. The role involves guiding customers through their inquiries, handling concerns, and ensuring the best use of products. The position is flexible and work-from-home, requiring availability on weekends and the installation of specific security software.

The Professional Services Strategy & Operations Manager at Instructure will lead strategy and execution for the Professional Services team, focusing on process optimization, resource management, and data analysis to enhance operational efficiency and customer satisfaction. This role involves collaborating cross-functionally with various teams to drive improvements in project management and customer engagement.

As a Senior Software Engineer for the Athlete Record team, you will design and build solutions, perform business and software analysis, and support the sustainable operation of enterprise systems. Responsibilities include software development, maintenance, design, optimization recommendations, and team management tasks for ongoing projects.

The Data Scientist II role involves building machine learning models, researching product and customer behavior data for improvements, and employing predictive analytics techniques. You'll be responsible for conducting advanced data collection and analysis, making recommendations for data systems enhancement, and supporting the creation of complex machine learning algorithms.

The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.

The Visual Designer at Lyra Health will create engaging digital and print experiences to support the brand. Responsibilities include delivering high-quality designs, collaborating with the Marketing team, and ensuring design consistency. The role requires strong communication, creativity, and problem-solving skills.

The Client Success Manager is responsible for managing large, complex client accounts, focusing on retention, upsell, and ensuring high NPS. They act as trusted advisors, aligning client strategies with Included Health's services, managing onboarding, and supporting the overall client experience to drive desired outcomes and increase utilization.

The Training Program Manager is responsible for designing and implementing training programs related to onboarding, continuing education, and leadership development. They work closely with stakeholders to drive measurable outcomes and evaluate the effectiveness of training programs through various metrics. Required qualifications include 5+ years of experience in training, strong consultation skills, project management expertise, and effective communication abilities.

The Pharmacy Carrier Relations Director will manage relationships with pharmacy partners, inform strategy in pharmacy solutions, and collaborate with product teams to deploy new products. The role requires strategic planning, operational expertise, and communication with key stakeholders to advance Included Health’s offerings in the pharmacy sector.

The Business Intelligence Manager at ExtraHop is responsible for leading a data reporting team, driving strategic planning, fostering team development, ensuring data governance, and managing relationships with stakeholders. The role involves overseeing data architecture, pipeline management, and team culture, as well as budgeting and metrics reporting to leadership.