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Top Remote Customer Success Jobs in Boston, MA
Healthtech • Software
The Customer Success Manager ensures customer satisfaction and successful delivery of solutions, fostering partnerships, driving engagement, and managing at-risk accounts.
Top Skills:
AnalyticsSaas Platform
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers in maximizing their use of Rapid7 products, ensuring value through relationship management, technical expertise, and advocacy, while tracking performance metrics and mitigating risks.
Top Skills:
Cybersecurity ToolsGainsightSaas Technologies
Cloud • Greentech • Information Technology • Software • Energy
The Client Support Engineer provides technical support for the Ekotrope RATER product, assists clients with energy modeling, maintains knowledge base articles, and collaborates with the product team to improve customer experience.
Top Skills:
ExcelFreshdeskGoogle SuiteHubspotJIRAMs AccessMySQLSQL
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Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
Fintech • Information Technology • Insurance • Software
Lead a team of 70+ in sales, service, and operations to enhance customer satisfaction and achieve business goals. Oversee strategic planning and continuous improvement initiatives.
Top Skills:
AutomationDigitization
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills:
SaaSSupply Chain Software
Computer Vision • Digital Media • Mobile • Productivity • Social Media • Software
Lead and scale support efforts for a community of creators, manage support agents, optimize tools, and track success metrics.
Top Skills:
IntercomSalesforceZendesk
eCommerce • Food • Pet
The Field Veterinarian will engage with veterinary teams to advocate for canine nutrition and improve dog health through education and collaboration, while managing significant travel commitments.
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Customer Success Operations Analyst at Grammarly, you'll enhance operational processes, manage customer success technology stacks, and support data-driven initiatives to improve customer experiences.
Top Skills:
ChurnzeroGainsightHookSalesforce
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