Top Remote Jobs in Boston, MA

As a Senior Customer Success Manager at Bluecore, you will drive performance marketing for retail e-commerce customers, manage customer relationships, optimize the use of solutions, and collaborate with internal teams to enhance customer value. You will be responsible for customer success and retention, presenting data-driven recommendations, and managing multiple customer initiatives.

Perform core critical path components, mentor junior software developers, lead developers on implementation and design discussions, research and define technology solutions, develop solutions focused on driving business outcomes, design and deliver blueprints, write testable and efficient code, design layouts/user interfaces, gather and implement specifications and requirements based on technical needs, create and maintain software documentation, maintain, expand, and scale applications on Cloud and On-premise platforms.

LRN is seeking a Client Success Manager to maintain relationships and ensure value delivery within the existing customer base. Responsibilities include managing commercial aspects, growing existing accounts, participating in planning processes, conducting outbound prospecting campaigns, analyzing client metrics, and more.