OCPTO Administrative Program Coordinator

As a rapidly evolving and innovative technology company, we are seeking a dynamic and energetic Program Coordinator for the Office of Chief Product and Technology Officer (OCPTO), who will play a pivotal role in coordinating project and program activities across Product Management, Product Strategy, Engineering, Customer Engagement, Infosec, and Cybersecurity. We are on a mission to be the leader in AI-powered Data Intelligence, building on a strong legacy of document and process intelligence and are looking for leaders to rapidly achieve this vision. If you are a motivated, energetic, results-oriented professional looking to take on significant responsibility, work with a high degree of autonomy and ownership, and lead cross-functional efforts in a fast-paced environment, we encourage you to apply. 

The Program Coordinator will act as a key resource for successful completion of key activities within programs and projects. You will be responsible for a variety of activities, from inception to completion, to keep initiatives on track. These initiatives will enhance our product offerings, streamline engineering processes, and strengthen our customer engagement strategies. This role requires a high degree of ownership, flexibility, and the ability to navigate complex challenges effectively, always oriented towards results. 

The position may require travel, potentially up to monthly, to support business needs and attend meetings or events. In addition, there is a strong emphasis on providing executive and administrative support, including managing schedules, coordinating logistics, and handling communications. Strong organizational skills and attention to detail are critical for the smooth execution of both strategic and administrative tasks.

Location: Based in Austin, TX, or the East Coast region. 

Job Responsibilities:

• Program & Project Coordination and Management: Take charge of organizing, coordinating, and driving forward key projects. Ensure initiatives are on track and aligned with the company’s strategic goals and delivered within agreed timelines 
• Develop and maintain detailed project schedules, including all administrative tasks and sites involved in the program
• Coordinate site and program events, including summits, off-sites and virtual meetings
• Performance Management: Track performance metrics to effectively measure project and program progress  
• Meeting Coordination: Coordinate the project and staff schedules, ensuring optimal time management, appropriate focus to align activities and decision-making processes to ensure achievement of objectives
• Problem Solving and Innovation: Proactively identify bottlenecks and challenges within initiatives and programs. Propose and implement innovative solutions to enhance efficiency and effectiveness
• Support change management efforts to ensure smooth implementation of program changes
• Communicate changes effectively to all stakeholders and provide guidance on adapting to new processes 

Job Requirements:

  We'd love to have you on our team if you have: 

• Insatiable desire to achieve results with an unstoppable sense of urgency 
• Excellent problem solving and decision making skills 
• Ability to handle fast paced, high pressure, high stakes situations with grit, determination and calmness 
• 2+ years of experience in a project coordinator, program coordinator, or similar role within a technology-focused organization 
• Ability to work collaboratively in complex projects and with cross-functional teams
• Excellent communication and interpersonal skills, capable of working with diverse team members and leaders
• High degree of ownership and a proactive approach to tackling challenges and finding solutions
• Technology Acumen: Solid understanding of current technology trends and how they impact your work and the company
• Ability to work with a global organization, across cultures and time zones, travel and hybrid/remote work as needed
• Must be willing and able to travel, potentially up to monthly, to support various business needs and events
• Strong background in executive and administrative tasks, including calendar management, travel coordination, meeting organization, and document preparation

Salary Range:

• The anticipated base salary range for this position is between $90,000 and $110,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Here are some of our local benefits:

• Three week's paid time off on top of 13 paid holidays, floating holidays, and holiday allowance increase based on tenure
• Gym membership subsidy
• Medical and dental insurance
• Pet insurance
• Employee Assistance Program
• College Savings Plan
• Travel assistance
• 401(k) with up to 4% employer match