The Sr Director, Technology leads cross-functional teams in product, engineering, analytics, and UX design, overseeing the product portfolio's vision, strategy, and financial management. This role focuses on developing long-term product roadmaps, enhancing the user experience, launching products, and ensuring alignment with customer needs and business goals through collaboration and innovation.

The Manager of Technology Operations oversees technology support services, directs IT service management teams, and collaborates with senior management to enhance operational processes and performance. Responsibilities include managing vendor relationships, implementing IT service processes, and providing leadership in a 24/7 support environment to ensure efficiency and standardization.