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Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manages the operational infrastructure for global Customer Experience and Voice of Customer programs. Responsibilities include administering Forsta, deploying surveys, managing customer data and feedback workflows, supporting Power BI dashboards, resolving platform and reporting issues, coordinating multilingual surveys, maintaining governance and documentation, and driving automation and process improvements. The role collaborates with IT, regional stakeholders, and vendors to ensure accurate, scalable, and efficient customer research operations.
Top Skills:
Dashboard AdministrationData Quality ManagementForsta EfmForsta Experience ManagementForsta PlusForsta StudioForsta SurveysExcelPower AutomatePower BISalesforce Service CloudSftpSharepointSurvey Testing
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manages engineering testing and certification projects from scope definition through completion. Coordinates laboratory activities, technicians, test programs, client communications, compliance reviews, reports, and project schedules. Resolves technical and product-conformity issues, develops test methods and equipment, supports UL requirements, and provides technical guidance to clients and staff. Frequent travel may be required for testing or witnessing tests at client sites.
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Plans and manages engineering testing projects, including defining scope, specifications, test programs, schedules, and laboratory activities. Evaluates product samples against UL requirements, communicates technical findings and project status to clients, resolves compliance issues, prepares reports and service procedures, and supports standards, test method, and equipment development. The role also coordinates technicians and administrative project activities and may require client-site travel.
Top Skills:
Laboratory TestingTest EquipmentUl Standards
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Develops and manages product testing and certification projects, including defining scope, test programs, specifications, costs, schedules, and sample requirements. Evaluates products against UL standards, coordinates laboratory technicians, reviews test results, resolves compliance issues, prepares reports and follow-up procedures, and communicates project status with clients. The role may involve client-site testing, technical assistance, standards development, and continuous improvement.
Top Skills:
MS Office
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manage strategic enterprise accounts by developing long-term account plans, building executive relationships, driving cross-sell, up-sell, renewals, and new business growth. Coordinate regional teams and subject matter experts across geographies, support complex customer initiatives, and lead forecasting, account reviews, and sales governance. The role focuses on testing, inspection, certification, software, advisory, and assurance solutions.
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Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manages large, complex programs across multiple projects and teams, overseeing governance, budgets, risks, resources, suppliers, communications, and stakeholder relationships. Leads cross-functional teams, coordinates project interdependencies, develops business cases and financial measures, and drives process improvements. Evaluates AI, automation, and digital technologies to improve productivity and decision-making. The role requires extensive project management experience, strategic planning, organizational change management, and executive-level communication.
Top Skills:
AgileArtificial IntelligencePmp
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manages engineering testing and certification projects from scope definition through completion. Determines test programs, coordinates laboratory staff and schedules, communicates technical requirements and project status to clients, resolves compliance issues, prepares reports and procedures, and develops test methods and equipment. The role also supports file reviews, continuous improvement, technical guidance, staff training, and industry representation, with frequent travel to client sites for testing or witnessing.
Top Skills:
Laboratory Testing EquipmentUl Conformity Standards
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Assists with managing product testing and certification projects, including defining scope, reviewing client and manufacturer information, coordinating laboratory activities, communicating requirements and project status, addressing client concerns, preparing reports and procedures, and evaluating product variations against UL requirements. The role develops project planning, technical communication, and client service skills while supporting testing, inspection, and follow-up activities.
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Prepares and performs laboratory tests, develops test and maintenance procedures, evaluates results, maintains equipment, and prepares reports. Coordinates laboratory workflows, directs staff activities, supports training, manages materials and budgets, and collaborates with engineering, clients, plant personnel, and UL representatives. The role also recommends solutions, supports method development and validation, incorporates automation, and applies continuous improvement practices while ensuring safety, quality, and security compliance.
Top Skills:
MS Office
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Supports sales professionals with quote generation, order processing, booking, and pre- and post-sales activities. Responds to customer inquiries, promotes testing and certification services, coordinates with sales, engineering, and laboratory teams, schedules follow-ups, and helps convert quotes into orders. The role requires strong customer service, administrative, communication, relationship-building, and problem-solving skills, along with B2/C1 English and German proficiency and advanced Microsoft Office knowledge.
Top Skills:
Crm SoftwareExcelMS OfficeOutlookPowerPointSalesforceWord
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