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Our mission is to make the world a safer, more secure and sustainable place.
The Role
Supports sales professionals with quote generation, order processing, booking, and pre- and post-sales activities. Responds to customer inquiries, promotes testing and certification services, coordinates with sales, engineering, and laboratory teams, schedules follow-ups, and helps convert quotes into orders. The role requires strong customer service, administrative, communication, relationship-building, and problem-solving skills, along with B2/C1 English and German proficiency and advanced Microsoft Office knowledge.
Summary Generated by Built In
JOB DESCRIPTION
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
We are looking for a German-speaking Sales Process Specialist who will support ULS' sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support. Join our team and explore the world of safety testing & certification.
RESPONSIBILITIES
QUALIFICATIONS
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 79,400-105,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional sales incentive with a target payout of 20% of base salary. You'll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
This role is gender-neutral and open to all qualified applicants, regardless of gender identity.
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
We are looking for a German-speaking Sales Process Specialist who will support ULS' sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support. Join our team and explore the world of safety testing & certification.
RESPONSIBILITIES
- Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support.
- Promotes UL Solutions' services and encourages potential clients to partner with us.
- Collaborates with our Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements.
- Supports our sales professionals by performing (included but not limited to) admin-related tasks.
- Connects customer to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed.
- Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience.
- Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.
- Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders.
#LI-Hybrid
#LI-ZK1
QUALIFICATIONS
- High School/Technical School diploma.
- Working experience in sales-related roles, preferably sales support, technical sales, would be nice to have.
- B2/C1 level of English and German languages is a must.
- Advanced in MS Office (Word, PowerPoint, Outlook, Excel).
- Pro-active approach and ability to build and maintain strong relationships.
- Strong interpersonal skills and ability to find alternative solutions.
- A strong team player who is able to successfully collaborate with the team and stakeholders.
- Familiarity with Salesforce or other CRM software would be desirable.
- Understanding and/or knowledge of Testing & Certification industry would be nice to have.
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 79,400-105,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional sales incentive with a target payout of 20% of base salary. You'll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
This role is gender-neutral and open to all qualified applicants, regardless of gender identity.
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
Skills Required
- High School or Technical School diploma
- Working experience in sales-related roles
- B2/C1 level of English
- B2/C1 level of German
- Advanced proficiency in Microsoft Office, including Word, PowerPoint, Outlook, and Excel
- Proactive approach and ability to build and maintain strong relationships
- Strong interpersonal skills and ability to find alternative solutions
- Ability to collaborate successfully with teams and stakeholders
- Experience in sales support or technical sales
- Familiarity with Salesforce or other CRM software
- Understanding or knowledge of the testing and certification industry
What the Team is Saying
Jacqueline
Senior Software Sales Executive
Min
Software Product Manager
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Shubhankar
Sr. Data Scientist
Anthony
IT Technical Specialist
Emily
Software Solution Architect
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Ebony
Project Manager
Michael
Senior Director IT, Business Enablement
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UL Solutions Compensation & Benefits Highlights
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Strong & Reliable Incentives — All employees are eligible for a broad-based annual incentive bonus, and formal plan language references an All Employee Incentive Plan. This companywide structure is consistently presented as a core element of total rewards.
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Retirement Support — U.S. materials describe a meaningful 401(k) match complemented by an additional company contribution after the first year of service. Employer-verified listings also point to protections like disability and life insurance that bolster long-term financial security.
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Healthcare Strength — Health plans offer multiple options (PPO and HDHPs) with the employer covering a substantial share of premiums. Complementary features such as dental, vision, HSA/FSA options, and periodic company contributions to accounts are also noted.
UL Solutions Insights
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The Company
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
Gallery
UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
Typical time on-site:
Flexible
