Top Tech Support Jobs

The Technical Support Specialist will assist customers by troubleshooting technical issues, providing guidance on product usage, and collaborating with teams to enhance user experiences.

The Technical Support Specialist provides user support for applications and hardware, resolves technical issues, and improves processes across the organization.

Provide customer support via email and chat for Spotlio's platforms, troubleshoot issues, and liaise with internal teams to resolve tickets.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Provide technical support and resolve escalated issues for enterprise desktop products (mice, keyboards, webcams, headsets) and related software via phone and email. Troubleshoot connectivity, hardware and software problems, coach Tier 1 support, report customer trends, and assist on related projects during low volume periods.

Provide Tier 2 technical support for AV and video-conference systems, resolving escalated tickets via phone, email, and chat, coaching Tier 1 staff, reporting trends, suggesting process improvements, and assisting on related projects during low support volume.

Provide tier-2 technical support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware/software issues (OS, printers, iPads), install/configure systems and peripherals, document procedures, maintain inventory, ensure IT policy compliance, and deliver end-user training and after-hours support.

This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.

The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.

Provide first-line technical support for the Mogli SMS & WhatsApp application, troubleshoot issues, escalate to senior teams, configure basic automations, maintain Salesforce Cases, contribute to knowledge base, test product releases, and advocate for client priorities.

The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.

The Customer Technical Support Specialist provides customer and technical support, troubleshooting issues, and ensuring accurate order documentation while collaborating with internal teams.

Provide technical support for clients, troubleshooting API and integration issues, and ensuring customer satisfaction through effective communication and documentation.

The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.

The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.

Provide advanced technical support for Point and Pay solutions, manage customer cases using CRM tools, and collaborate with multiple departments to resolve technical issues.

Responsible for updating, troubleshooting, diagnosing, and repairing complex capital equipment; ensures customer satisfaction and operational quality of equipment.

Interns will provide technical support, manage hardware assets, shadow specialists, and engage with teams while developing professional skills and networking opportunities.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.

Support track maintenance during race events by operating tractors, trucks, sweepers, performing manual tasks (shovels, brooms), moving tire packs, keeping equipment ready, and following safety procedures.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.

Provide advanced technical support across multiple healthcare SaaS products, troubleshoot EHR/API/SSO integrations, collaborate with engineering on defects, create knowledge base content, and maintain strict SLA compliance while managing escalations and customer communication.