Top Tech Support Jobs

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

The Technical Support Engineer supports military training systems, performs troubleshooting, manages systems, conducts operational checks, and maintains compliance.

The Technical Support Engineer II diagnoses and resolves complex software and hardware issues for customers in critical environments, ensuring exceptional support and enhancing customer satisfaction.

Lead and enhance the technical support function by building processes, ensuring accountability for customer issues, and managing hiring needs. Focus on performance metrics and system improvements for the support team.

The role involves providing technical support for security solutions, troubleshooting, training partners, and collaborating with engineering to resolve issues.

AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

The Manufacturing Engineer, Technical Support will aid in developing and supporting the CAR-T manufacturing process, resolving issues and contributing to quality assurance.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Provide advanced technical support for IPConfigure video management software: troubleshoot, debug, write scripts, build/configure servers, document solutions, produce knowledge-base content, and escalate bugs while occasionally supporting on-site deployments.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

As a Support Operations Engineer, you'll enhance customer interactions by analyzing data, improving processes, and optimizing support tools, contributing to overall operational efficiency.

Manage technical support for field kiosks, ensure timely dispatch, support agents, and handle escalated cases while monitoring performance.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

Lead and manage Tier 2 and Tier 3 Technical Support teams, implement strategic support frameworks, and enhance collaboration across multiple global teams.

The Technical Support Engineer provides software support to customers, managing escalations and resolving complex technical issues through diagnostics and collaboration with R&D.

The Technical Support Specialist will provide exceptional client support, manage escalated issues, prepare and maintain hardware, and perform user support and maintenance activities while collaborating with teams to meet client needs.

The role involves providing technical support to manufacturing teams, ensuring compliance, optimizing processes, and driving innovations in biopharmaceutical production.

As a Technical Support Engineer, you will provide technical support for Extreme products, manage service requests, and assist customers with network configurations while ensuring high customer satisfaction.

The Technical Support Intern assists the deployment team by managing inventory, handling device deployment requests, troubleshooting hardware issues, and processing client applications.

Assist with the administration and operation of commercial lines marketing and underwriting processes, including data entry in EPIC and supporting senior marketers.

Provide IT support and technical assistance, install and maintain software and hardware, manage IT inventory, and ensure compliance with security logs.

This role involves troubleshooting RV appliance issues, processing warranty claims, and providing exceptional customer service. It includes guiding customers, maintaining documentation, and collaborating cross-functionally.

The Technical Support Specialist provides software support and customer service, troubleshooting issues for internal and external users, documenting solutions, and aiding in process improvements.

The role involves providing technical support to customers by diagnosing issues, resolving problems, and ensuring high customer satisfaction while managing complex inquiries and collaborating with cross-functional teams.