Top Tech Support Jobs

The Support Engineer will provide advanced technical support for the DexCare platform, troubleshoot system issues, manage customer tickets, collaborate with internal teams, and update documentation. Must have strong experience in Healthcare IT and code troubleshooting.

The Deskside Support Engineer will provide on-site and deskside support services, assisting users with technical issues related to Microsoft Windows, Office 365, and various hardware devices. Responsibilities include case management in ServiceNow, user setup, hardware break-fix, and responding to incidents while ensuring excellent customer service and communication throughout.

As a Frontline Support Engineer, you will provide real-time technical support for Fireblocks' SaaS platform and troubleshoot complex issues. This role involves owning problems through resolution and collaborating with senior teams during outages, while working in a fast-paced environment with a focus on meticulous case management.

As a Desktop Support Engineer, you will provide first- and second-level technical support to employees, troubleshoot hardware and software issues, manage user accounts, support cloud services, and collaborate with IT team members to resolve technical problems while ensuring compliance with IT policies.

The On-site Desktop Support Engineer role involves providing 2nd line technical support for multiple clients. Responsibilities include troubleshooting desktop and laptop hardware/software issues, managing incidents through Active Directory and SCCM, and delivering excellent customer service. The engineer will handle complex IT problems and maintain a knowledge base for incident resolution.