Top Tech Support Jobs

The Technical Support Engineer II will provide first-level technical support for banking technology platforms, troubleshoot issues, manage support tickets, and ensure high customer satisfaction.

The role involves providing technical support, implementing applications, coordinating with teams, and maintaining customer relationships. Travel is required up to 20%.

Provide technical support for clients using the Interactive Brokers platforms, troubleshoot issues, and ensure effective communication between clients and internal teams.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

The Technical Support Analyst will troubleshoot, support, and enhance telephony and database systems while managing client interactions and technical investigations.

First point of contact for clients via Zendesk; troubleshoot and resolve product and integration issues, liaise with Sales/Customer Success, build Salesforce knowledge, and escalate complex problems.

The Enterprise Technical Support Engineer will provide high-level support to enterprise customers, troubleshoot complex issues, build documentation, and collaborate with teams to enhance customer experience and product improvements.

The User Operations Manager will lead a support team, ensuring effective operations, driving performance, and enhancing customer experiences. Responsibilities include team leadership, operational oversight, process optimization, and cross-functional collaboration.

As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.

As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.

As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.

The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.

The role involves providing customer support, integrating products, diagnosing technical issues, and collaborating with internal teams to enhance product offerings.

Lead the A220 Manufacturing Engineering and Industrial Support teams, driving operational excellence and continuous improvement to meet global standards. Oversee technical shop floor support, manage budgets, and coordinate with various teams for industrial strategies. Ensure effective integration of tools and processes while leading ramp-up and production efforts.

The Technical Support Engineer will provide support for Broadcom's mainframe products, troubleshoot complex issues, manage cases, and collaborate with teams. Responsibilities include analyzing documentation, offering customer guidance, and maintaining product knowledge.

This role provides technical support for Broadcom's Mainframe Software products, resolving issues, analyzing logs, and ensuring customer satisfaction.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

The Technical Support Specialist provides tier 1, 2, and 3 support, manages desktop/laptop systems, and assists end users by resolving IT-related issues and fulfilling requests.

The Application Support Specialist assists in application support by managing service tickets, documenting processes, and improving system configurations. They work collaboratively with vendors and business units to ensure efficient operations and troubleshoot issues.

Provide inbound telephone, email, and chat support for customer inquiries related to software, hardware, and account management while focusing on quality and customer satisfaction. Maintain documentation, advocate for the customer, and assist in troubleshooting issues across various support channels.

Provide technical support via inbound calls, email, and chat, assist customers with hardware and software inquiries, maintain documentation, and strive for customer satisfaction.

Provide technical support to customers, troubleshoot issues, manage user accounts, and collaborate with vendors for effective problem resolution.

The Technical Support Specialist provides expert-level customer support for Control4 products and other third-party brands, resolving technical issues and creating documentation.

The Technical Support Engineer provides hotline support for electrical systems, troubleshooting, coordinating with teams globally, and ensuring customer satisfaction in system operations.

Manage an IT support team, oversee technical support for wireless agents, and improve customer service processes using data analysis.