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Top Remote Senior Level Customer Success Jobs in Wilmington, NC
The Senior Manager of Client Engagement at Mursion will drive behavior change across large organizations. Responsibilities include collaborating with senior leaders at Fortune 500 clients, developing strategies for product delivery, and coaching team members. The role requires strong management and client relationship skills, with an emphasis on strategic project execution and partnership enhancement.
The Client Relationship Manager will maintain and foster client and advisor relationships, manage a caseload of full-service partners, and ensure compliance with AFS policies and regulations while consulting on plan operations. Responsibilities include reviewing transactions, testing, and filing forms.
The Senior Customer Success Manager at Vercel will manage Enterprise accounts, ensuring customer satisfaction and retention while driving value through product adoption and collaboration. The role entails onboarding customers, setting success criteria, resolving issues, and identifying expansion opportunities, with a strong emphasis on developing relationships and improving customer ROI.
The Senior Manager of Customer Success will lead and mentor a team of Customer Success Managers, develop strategies for customer implementation, drive process improvements, and ensure high client satisfaction. They will represent the CS team at various levels and work cross-functionally to enhance the customer experience while managing performance metrics and goals.
The Senior Customer Success Manager at Trellix will build strong relationships with clients to ensure they maximize the value of Trellix products. The role involves developing success plans, handling escalations, collaborating with Sales, and focusing on customer satisfaction and outcomes while facing cybersecurity challenges.
The Operational Compliance Specialist will lead operational quality compliance initiatives, conduct compliance checks on clinical trial documents, support quality issue management, and ensure adherence to GCP regulations. This role requires maintaining relationships, providing training, and supporting process improvements to enhance operational quality and efficiency.
The Customer Success Architect (CSA) provides technical guidance to ensure customers successfully leverage Sigma's products. Responsibilities include advising on best practices, capturing product feedback, fostering customer relationships, and identifying new use cases for account growth. The role demands strong expertise in business intelligence and a customer-facing technical capacity.
The Account Supervisor at Seer Interactive will manage enterprise client accounts, collaborate with internal teams across various digital marketing disciplines, and drive strategies based on client goals. This role focuses on client retention, revenue growth, and effective communication among team members and clients, ensuring a holistic approach to marketing solutions.
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
The Manager, Customer Accounts will lead a remote team of Account Managers focused on enhancing customer service and product adoption for the brightwheel platform. The role includes coaching, monitoring team performance, and driving continuous improvement to achieve company goals while fostering a collaborative team culture.
Top remote Companies in Wilmington, NC Hiring Customer Success Roles
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