Top Remote Senior Level Customer Success Jobs in Wilmington, NC

The Customer Success Manager at Arrow focuses on maintaining and growing relationships with established CloudHealth customers, developing new business opportunities, and engaging partners to drive sales. Responsibilities include proactive outreach to customers and partners, developing strategic business plans, and ensuring renewal growth targets are met.

As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.

As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.

The Manager, Channel Experience will lead and optimize customer interactions via live chat and IVR, utilizing Generative AI technologies. This role involves cross-functional leadership, talent development, and strategic oversight to improve customer service operations and satisfaction, fostering an innovative team culture while driving results and clarity in complex challenges.

As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.

As a Senior Website Services Specialist at AffiniPay, you will manage client relationships, ensure the functionality of customer websites, maintain a ticketing system, and oversee content management. You will craft web content, collaborate with internal teams and clients, and provide solutions to enhance user experiences while helping train new team members.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.