Top Remote Senior Level Customer Success Jobs in Wilmington, NC

The Customer Account Director will lead revenue growth through customer renewals, upsells, and expansions, while collaborating with the sales and success teams to retain and grow ARR.

Lead and develop a team of Account Managers, focusing on upselling AI capabilities and enhancing customer experiences. Drive sales strategy and collaborate cross-functionally to achieve revenue goals and customer retention.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead and manage a team of Enablement Business Partners to drive strategic support for Mid-Market, Commercial, and SMB sales segments, developing enablement strategies and leadership competencies.

Manage a portfolio of automotive clients, develop relationships, recommend products, ensure software solutions meet client needs, and conduct training. Requires 80% travel.

Lead a global team in pre-sales excellence, align strategies with sales and product teams, oversee client demonstrations, and implement performance metrics.

As a Senior Technical Consultant, you will provide expert guidance for ITAM solutions, configure ServiceNow products, conduct workshops, and support customer engagements to optimize their asset management processes.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.

The Salesforce Administrator will enhance Grammarly's Salesforce platform, improving data integrity, process efficiency, and governance while collaborating with cross-functional teams.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.