Get the job you really want.

Top Remote Senior Level Customer Success Jobs in Wilmington, NC

5 Days Ago
3 Locations
Remote
2,050 Employees
76K-162K Annually
Senior level
2,050 Employees
76K-162K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer at GitLab, you'll support customers by troubleshooting complex issues in their GitLab environments, collaborating with various teams to resolve these issues, and contributing code fixes. You'll also document processes and part-take in hiring new team members.
Top Benefits:
401-K
401-K Matching
Company Equity
+45 More
5 Days Ago
United States
Remote
427 Employees
100K-130K Annually
Senior level
427 Employees
100K-130K Annually
Senior level
Software
As a Customer Success Manager, you'll collaborate with internal teams and customers to drive value by establishing success metrics, engaging customers, and uncovering growth opportunities. You'll be responsible for managing strategic accounts in industries like Financial Services and Fashion/Retail, ensuring high adoption of Persado’s platform and leading communications with clients.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+31 More
5 Days Ago
United States
Remote
2,780 Employees
Senior level
2,780 Employees
Senior level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Strategic Account Customer Support Lead will oversee support operations for major strategic customers, conducting performance analysis and case reviews, fostering cross-functional collaboration, and driving successful support experiences while identifying issues and trends for proactive resolution.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More

Featured Jobs

6 Days Ago
2 Locations
Remote
116 Employees
Senior level
116 Employees
Senior level
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
7 Days Ago
USA
Remote
1,700 Employees
144K-160K Annually
Senior level
1,700 Employees
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
As a Senior Customer Success Manager, you'll engage and retain customers, ensuring they maximize value from our platform. You'll drive renewals and expansion opportunities, manage accounts throughout their lifecycle, and provide insights based on customer data to recommend strategic improvements.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
7 Days Ago
2 Locations
Remote
Hybrid
2,461 Employees
72K-133K Annually
Senior level
2,461 Employees
72K-133K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer will provide post-implementation support for SailPoint’s IdentityNow, collaborating with customers to resolve complex technical issues and ensure customer satisfaction, while also participating in training and knowledge-sharing initiatives.
Top Benefits:
401-K
401-K Matching
Company Outings
+53 More
7 Days Ago
2 Locations
Remote
550 Employees
Senior level
550 Employees
Senior level
Artificial Intelligence • Big Data • Logistics • Software • Transportation
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
8 Days Ago
United States
Remote
653 Employees
Senior level
653 Employees
Senior level
Software • Analytics • Hospitality
The Senior Enterprise Relationship Manager will serve as the primary post-sale contact for enterprise clients, fostering strong relationships, managing complex issues, and ensuring alignment of communications between internal teams and clients. This role involves understanding clients' objectives, monitoring success metrics, and participating in strategic planning meetings.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
1,300 Employees
Senior level
Artificial Intelligence • Healthtech • Telehealth
As a full-time mental health provider, you will deliver mental health counseling, conduct clinical risk assessments, respond to crises, and ensure compliance with ethical standards. You will utilize data-driven practices to monitor client care quality and collaborate with teams, while managing a caseload of around 30 sessions weekly.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
9 Days Ago
US
Remote
173 Employees
Senior level
173 Employees
Senior level
Big Data • Cloud • Software • Generative AI • Big Data Analytics
As a Strategic Customer Success Manager, you will oversee relationships with major clients, manage onboarding to value realization, collaborate with Account Executives on growth strategies, and monitor account health to ensure clients maximize their use of Monte Carlo's data reliability solutions.
Top Benefits:
401-K
Company Equity
Company Outings
+38 More
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size