Top Remote Senior Level Customer Success Jobs in Wilmington, NC

The Customer Success Manager will act as a key point of contact for customers, helping navigate post-sale deployments and technical challenges while ensuring customers derive maximum value from cloud technologies, particularly Azure or similar platforms. Responsibilities include managing customer accounts, facilitating meetings, and engaging in technical conversations to meet customer needs.

The Technical Account Manager at Cohesity is responsible for managing post-sales customer engagement, ensuring successful onboarding and adoption of Cohesity products. This role requires resolving technical issues and working closely with support and engineering teams, promoting customer success, and identifying growth opportunities within client accounts.

The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.

As a Senior Partner Implementation Specialist, you will lead partner onboarding to the Banking as a Service platform, guiding them through data integration and providing ongoing support. You will collaborate with various teams to streamline processes, manage multiple engagements, and ensure effective communication of product roadmaps and expectations.

As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.

The Training Specialist at Plexus Corp. is responsible for developing and implementing training solutions that meet global organizational needs. This role involves project management, data analysis using Learning Management Systems, and continuous improvement recommendations to enhance training processes. Key responsibilities include instructional design, material development, and supporting the training community.

As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.