Top Remote Senior Level Customer Success Jobs in Wilmington, NC

The Customer Support Specialist will manage post-sales support processes, ensure smooth onboarding, handle customer support tickets, collaborate with internal teams, and implement operational processes to improve customer satisfaction and efficiency.

The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.

The Technical Account Manager (TAM) at Corelight will establish key relationships with strategic customers, driving product adoption and delivering post-sales support. Responsibilities include collaborating with sales, engineering, and product management teams, managing customer implementations, providing technical advocacy, troubleshooting, and documenting interactions in the ClientSuccess platform.