Top Remote Senior Level Customer Success Jobs in Wilmington, NC

As a Senior Customer Success Manager, you'll oversee customer onboarding, implementation, and engagement. You'll collaborate closely with various internal teams to ensure customer satisfaction and timely delivery of value, acting as their primary contact and advocate within the organization.

The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.

The Customer Success Manager/Senior Customer Success Manager at Viz.ai is responsible for enhancing customer relationships, optimizing the use of Viz.ai technology, and ensuring clinical, financial, and operational success for healthcare clients. The role involves training users, monitoring engagement, driving contract renewals, and expanding the business within existing accounts.