Top Remote Senior Level Customer Success Jobs in Richmond, VA

The City Experience Manager will manage community engagement, oversee P&L, plan member events, and ensure customer satisfaction in San Francisco.

As a Senior Technical Underwriter, you will enhance underwriting logic, monitor platform performance, conduct audits, and contribute to product features.

Lead Value Consultant responsible for executing value management strategy, enhancing customer value initiatives, and driving cross-functional collaboration for impactful outcomes.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

Responsible for providing technical assistance to customers, troubleshooting complex issues, and collaborating with various teams on solutions to enhance customer satisfaction.

The Account Specialist will manage collections for small business accounts, negotiating payment plans, reaching payment recovery targets, and documenting account statuses using Salesforce.

The Account Specialist, Collections will negotiate payment plans for small businesses, manage customer accounts, achieve payment recovery goals, and document interactions in Salesforce CRM.

Lead Skillsoft's customer advocacy program by capturing and amplifying customer success stories, building relationships, and evaluating program impacts. Collaborate with Sales and Marketing to enhance brand storytelling and drive customer engagement.

The Partner Manager will oversee strategic partnerships, manage communications, drive collaboration with marketing and sales, and represent Hex at events.

The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.

The role involves overseeing customer onboarding and support team enablement, ensuring both customers and support agents are equipped for success. This includes training, strategy execution, program measurement, and cross-functional collaboration to enhance customer experiences.

As a Strategic Business Advisor, you will consult with enterprise customers to optimize their workflows, drive deal strategies, and deliver measurable outcomes by leveraging Altium's solutions.