Account Manager

Reposted 5 Days Ago
Hiring Remotely in United States
Remote or Hybrid
119K-140K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The platform delivering future-ready financial operations.
The Role
Manage client relationships, ensure satisfaction and retention, achieve sales targets, and coordinate with internal teams for account success.
Summary Generated by Built In
Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Enterprise Account Manager is responsible for the entire sales and relationship management process within a portfolio of existing customers. This role focuses on the retention and growth of BlackLine's products within large corporations with annual revenues exceeding $750 million. The Account Manager is assigned a book of business to manage, develop, and strategically grow. Working in collaboration with sales leadership and the customer success team, the Account Manager engages with VP, Sr. VP, and C-level contacts to deepen relationships, drive adoption, and expand BlackLine's footprint to secure renewal and upsell opportunities.
You'll Get To:
  • Achieve annual sales targets and revenue quotas on a consistent basis by renewing and expanding business within your assigned accounts.

  • Sell on value and return on investment vs. technical functionality to drive deeper adoption.

  • Build credibility and trust while influencing buying decisions across multiple levels of the customer's organization.

  • Uncover new business initiatives and pain points to map back our solutions across multiple lines of business.

  • Build strategic account and territory plans for your book of business.

  • Collaborate with and leverage Customer Success, Marketing, & Value Engineering to maximize customer value and revenue production.

  • Create expansion demand by uncovering new business problems and matching them to our value proposition.

  • Have a deep understanding of the way your customers' businesses operate, and the priorities that drive decisions from the C-level.

  • Collaborate with other BlackLine teams including pre-sales, value engineering, product, operations, and legal.

  • Ensure opportunities are accurately reflected and maintained in Salesforce.

  • Participate in higher level sales training as defined by the RVP that is commensurate with current sales experience.

  • Be a helpful and collaborative teammate within your sales team and the greater BlackLine team.

  • Travel required, approx. 40%

What You'll Bring:
  • Exhibits a customer-centric and strategic mentality, with an outstanding ability to grow and retain accounts.

  • People-oriented professional with strong relationship-building skills and a proven track record of growing a portfolio of accounts.

  • Strong account planning and execution skills.

  • History of successfully selling to the C-Level and across both IT and business units within existing customers.

  • Strong technical aptitude.

  • A proven track record of driving and closing complex renewal and expansion deals.

  • Consistent overachievement of quota and revenue goals.

  • Strong time management skills.

  • Excellent verbal and written communication skills.

  • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.

  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.

  • Ability to adapt in a changing environment with a rapidly growing SaaS organization.

  • Adherence to the highest standards of integrity and professionalism.

  • Ability to listen and apply new learnings from your manager and teammates.

  • Experience selling SaaS software to large corporations.

We're Even More Excited If You Have:
  • An independent work ethic with a strong ability to communicate often with your RVP.

  • A clear understanding of a team-based sale, utilizing strong networking skills.

  • A proven record of expertise in driving high retention rates and identifying expansion opportunities.

  • Knowledge of the cloud SaaS industry and/or an accounting background are a bonus.

Thrive at BlackLine Because You Are Joining:
  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $119,000.00/Yr. - USD $140,000.00/Yr.
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.
In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Top Skills

CRM
SaaS

What the Team is Saying

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The Company
HQ: Los Angeles, California
1,810 Employees
Year Founded: 2001

What We Do

BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control.

Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023). 

BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney.

Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.

Why Work With Us

BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO.

BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.

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BlackLine Teams

Team
Product + Tech
About our Teams

BlackLine Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

BlackLine recognizes that the ways we work and the workplace itself has shifted. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Typical time on-site: 2 days a week
HQWoodland Hills
Singapore
Bengaluru, Karnataka
Birmingham, GB
Bucharest, RO
Frankfurt am Main, DE
Poland
London, GB
Neuilly-sur-Seine, FR
New York, NY
Pleasanton, CA
Sydney, New South Wales
Japan
Vale of White Horse, GB
Vancouver, British Columbia
Veenendaal, NL
Westport, CT
Learn more

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