Top Remote Jobs in Boston, MA

As a Customer Success Manager at EPIC iO Technologies, you will be responsible for ensuring customer success and satisfaction with IoT, AI, and wireless connectivity solutions. Your role involves building relationships with customers, monitoring customer health metrics, identifying upsell opportunities, and working towards contract renewals. You will collaborate with sales, support, and product teams to deliver a valuable customer experience.

The Commercial & Treasury Management Client Support Specialist partners with highly profitable business clients regarding products, projects, and proposals of moderate sophistication and complexity. This role ensures a superior experience in all interactions, including implementing new products and services, performing maintenance, and responding to urgent support issues.

Design, develop, and maintain interactive dashboards, charts, and reports for real-time insights. Lead the development of a scalable portfolio insight analytics product. Collaborate with cross-functional teams and ensure alignment on objectives and deliverables.