Top Operations Jobs

Supports moderately complex loan servicing activities, including mortgage claim review, research, calculations, filing, and transaction processing. Responds to customer, vendor, agency, investor, and internal inquiries by phone and in writing. Identifies servicing issues, recommends process improvements, follows regulatory and company requirements, escalates complex matters, and supports colleagues while maintaining accuracy and risk controls.

Provides senior administrative support to the Regional Coach team, including complex administrative and operational tasks, report preparation, expense and ledger balancing, calendar and event coordination, documentation, and project tracking. Supports managers and less experienced administrative staff, interprets procedures, handles confidential information, responds to inquiries, and contributes to process improvements and business initiatives.

Performs complex institutional investment operations, including trade processing, allocations, affirmations, confirmations, reconciliations, settlements, and queue management. Analyzes affirmation issues, coordinates with clients, traders, counterparties, and middle-office teams, supports audits and compliance, resolves escalations, improves processes, and leads or participates in projects. Provides training and work direction to junior staff while meeting strict deadlines and business demands, including night shifts and weekends.

Supports securities operations by processing transactions, reviewing documents, reconciling securities and cash activities, resolving routine issues, escalating risks, and following established controls. The role develops foundational knowledge across account onboarding, payments, funding, custody, settlement, customer service, and general ledger reconciliation while contributing to process improvements and implementation projects.

Provides complex administrative and operational support to Corporate and Investment Banking leaders and teams. Responsibilities include managing calendars, travel, expenses, reports, documentation, meetings, deliverables, callers, and business initiatives. The role supports less experienced assistants, interprets procedures, handles confidential information, coordinates with internal stakeholders, and drives process improvements while maintaining compliance with Wells Fargo and FINRA requirements.

Provides on-site, end-to-end desktop, voice, and technology operations support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, virtual desktops, cloud telephony, and job failures; managing deployments, scripts, escalation procedures, risk controls, and vendor relationships; documenting issues and communicating status; and mentoring junior staff. The role requires rotating shifts, on-call availability, and work in a 24/7 environment.

Supports branch operations by processing and approving teller transactions, assisting customers and employees, promoting digital banking solutions, identifying financial needs, managing operational tasks and schedules, resolving issues, mitigating risk, and helping motivate branch staff. The role requires strong customer service, judgment, policy adherence, cash-handling awareness, and availability for most Saturdays.

Provides bilingual Spanish/English customer support for credit card products through phone, text, chat, video chat, and other channels. Resolves inquiries and issues, navigates multiple systems, follows policies and regulations, escalates complex matters, and delivers accurate, empathetic service in a high-volume, metric-driven environment. Requires completion of training, weekend and holiday availability, on-site work, and successful completion of a language assessment.

Leads teller-line operations, risk compliance, scheduling, customer support, issue resolution, and service quality. Supervises, coaches, develops, and assists in hiring branch employees while allocating people and financial resources. Ensures adherence to banking regulations, policies, audit procedures, and escalation requirements. Engages customers, supports referrals for dwelling-secured products, and resolves complaints. The role requires Saturday availability and compliance with Loan Originator qualification and screening requirements.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, identifying financial needs, managing operational risks, resolving issues, and supporting the branch manager with scheduling and team performance.