Senior Administrative Assistant

Posted 15 Hours Ago
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Phoenix, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Provides senior administrative support to the Regional Coach team, including complex administrative and operational tasks, report preparation, expense and ledger balancing, calendar and event coordination, documentation, and project tracking. Supports managers and less experienced administrative staff, interprets procedures, handles confidential information, responds to inquiries, and contributes to process improvements and business initiatives.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Senior Administrative Assistant to support the Regional Coach team as part of the National Branch Network. Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
  • Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
  • Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
  • Perform complex administrative, transactional, operational, or customer support tasks
  • Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
  • Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
  • Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
  • Provide administrative supervision and support to managers in the areas of reporting, customer or business documentation
  • Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
  • Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization

Required Qualifications:
  • 2+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Experience within the Financial Services Industry
  • Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly
  • Experience with on-boarding new hires
  • Ability to manage logistics for offsites and/or business operations related events
  • Ability to follow policies, procedures, and regulations
  • Ability to handle confidential material in a professional manner
  • Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
  • High level of motivation, demonstrated ability to be proactive and adaptable to change; leads self and others through change
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to provide strong customer service while actively listening and responding in an appropriate manner
  • Ability to work effectively, as well as independently, in a team environment
  • Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
  • Excellent verbal, written, and interpersonal communication skills

Job Expectations:
  • This position offers a hybrid work schedule
  • Relocation assistance is not available for this position
  • This position is not eligible for Visa sponsorship

Posting End Date:
12 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 2+ years of administrative support experience, or equivalent experience, training, military experience, or education
  • Financial services industry experience
  • Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint
  • Ability to manage calendars, appointments, travel itineraries, events, presentations, and expense reimbursements
  • Experience onboarding new hires
  • Ability to manage logistics for offsites and business operations events
  • Ability to follow policies, procedures, and regulations
  • Ability to handle confidential material professionally
  • Strong written communication, proofreading, grammar, punctuation, and spelling skills
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure
  • Strong customer service, listening, verbal, written, and interpersonal communication skills
  • Ability to work effectively independently and in a team environment
  • Demonstrated leadership in identifying and implementing process efficiencies

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support — Retirement offerings are highlighted by a strong 401(k) with employer matching and added options like after‑tax contributions and an employee stock purchase plan, supporting long‑term savings. These features are presented as competitive elements of the total rewards package.
  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, often starting on day one for eligible employees, with HSAs/FSAs, wellness incentives, and mental health resources available. Specialized care options, including fertility support, further enhance the health offering.
  • Parental & Family Support — Paid parental leave of notable duration is available from the start of employment, alongside adoption/surrogacy/fertility programs. Caregiving and backup care resources deepen the family-oriented support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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Employees engage in a combination of remote and on-site work.

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