Top Operations Jobs

Support Operations Excellence for Industrial Solutions by driving continuous improvement, KPI/OKR management, escalation resolution, billing accuracy, small/medium project delivery, vendor and SRM oversight, system maintenance, budget/resource planning, training programs, and cross-functional coordination to ensure operational efficiency and customer satisfaction.

Provide end-user technical support, assist with installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems. Support Active Directory, O365 (SharePoint, Teams), print servers and central services. Help deploy updates, maintain IT inventory and documentation, and research emerging technologies.

Support and optimize SAP S/4HANA and ECC landscapes for NA plants. Configure SD/LE modules, troubleshoot EDI and RF solutions, design functional specs for ABAP, perform testing (unit/integration/UAT), ensure data integrity, support shipping/labeling outputs, and collaborate cross-functionally to improve sales and logistics processes.

Support and maintain Microsoft Intune and related Microsoft 365 services; manage UEM/MDM policies and device compliance; provide 2nd/3rd level support, create configuration profiles/GPOs, collaborate with IT teams, participate in on-call rotation, and assist projects and local IT to meet global compliance goals.

Perform on-site customer logistics and quality operations: handle receiving, returns, kitting, line support, inventory counts, 5S and safety, and resolve logistics/quality issues per client procedures. Support other tasks as assigned by the department manager.

Provide day-to-day SAP SD/MM support for APAC divisions, handle service tickets, run workshops, configure SAP (master data, templates), support rollouts and integrations (MES/B2B), coordinate consultants, estimate efforts, manage small change projects, ensure documentation, time tracking and timely billing.

Lead IT operations and plant support for Norplas, ensuring production-critical systems availability. Oversee virtualization, Windows/AD/SQL environments, networking, security/compliance (ITGC, SOX, TISAX), incident escalation, change management, and continuous improvement. Supervise upgrades, support MES/plant-floor systems, and enforce security and helpdesk KPIs.

Manage on-site IT operations for Highland Park and Brownstown plants, supervising Level 1/2 technicians and a Network Engineer. Ensure production-critical system availability (virtualization, Windows Server, AD, SQL, MES), lead incident escalation, change management, patching, backups, and compliance with ITGC/SOX/TISAX. Support audits, mentor staff, drive continuous improvement, and coordinate with enterprise infrastructure teams.

Lead and manage a deskside support team to provide timely end-user technical support, meet SLAs, drive process improvements, report KPIs, train staff, oversee outsourced services, advise on IT assets and budget, and contribute to IT strategy and user experience enhancements.

24-month postgraduate IT rotation program offering training and project experience across IT functions. Work within multicultural teams, supported by mentors, gaining exposure to infrastructure, cybersecurity fundamentals, enterprise systems (ERP/MES), Power BI, AI and Cisco Catalyst Center tools.