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What we offer:Job Responsibilities:
Leadership & People Management
- Directly supervise Level 1 and Level 2 IT Technicians.
- Directly supervise the Network Engineer, who reports to this position.
- Assign daily work, manage schedules, and ensure appropriate coverage for plant operations.
- Mentor, coach, and develop technicians to improve technical capability and operational maturity.
- Provide performance feedback aligned with Norplas expectations and IT standards.
- Ensure technicians follow documented procedures, escalation paths, and security practices.
- Ensure security KPIs and helpdesk KPIs are achieved.
- Implement Mafact best practices.
- Escalate issues as needed to the Enterprise Operations and Technology Manager.
IT Operations & Plant Support
- Own daily IT operational stability for production‑critical systems.
- Act as the primary on‑site escalation point during plant‑impacting IT incidents.
- Prioritize IT work based on production impact, safety, and business risk.
- Maintain an open issues list and drive continuous improvement initiatives.
- Escalate systemic risks, recurring issues, or major incidents to IT leadership as appropriate.
- Supervise hardware and system upgrades, ensuring change management processes are followed in a production environment.
- Ensure production-critical server and database platforms remain available, coordinating maintenance windows and remediation with the infrastructure team.
- Collaborate with Systems Administrators and Network Engineers to ensure facility infrastructure operates reliably and issues are identified, escalated, and resolved effectively.
- Facilitate standardized help desk activities.
- Perform other duties as assigned.
Infrastructure & Systems Support
- Support and oversee enterprise virtualized environments (Hyper‑V/VMware) hosting production‑critical workloads.
- Support Windows Server, Active Directory, SQL Server, and associated infrastructure.
- Document and manage enterprise systems including servers, PCs, virtual machines, and critical data systems.
- Ensure patching, backups, and system hygiene are executed consistently.
- Support plant‑floor IT systems, including MES workstations and related infrastructure, following approved procedures.
- Ensure networking standards meet Magna requirements.
Security & Compliance
- Ensure the site adheres to IT General Controls (ITGC), Sarbanes-Oxley (SOX), and TISAX requirements.
- Support internal and external audits, remediate findings, and maintain required evidence and documentation.
- Enforce IT security policies, access controls, and change management practices across site systems.
Training & Continuous Development
- Continuously improve personal and team knowledge through classroom training, self‑training, and computer‑based learning.
- Ensure technicians remain current on IT systems, tools, and operational procedures used at the Highland Park and Brownstown facilities.
At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening DisclosureAs part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Group:
Skills Required
- Supervise and mentor Level 1 and Level 2 IT technicians and a Network Engineer
- Experience with enterprise virtualization (Hyper-V or VMware)
- Windows Server administration and Active Directory management
- SQL Server administration/support
- Support for MES and plant‑floor IT systems in manufacturing environments
- Networking knowledge and ability to coordinate with Network Engineers; ensure networking standards
- Experience with patching, backups, change management, and system hygiene
- Familiarity with ITGC, Sarbanes-Oxley (SOX), TISAX and supporting internal/external audits
- Incident management and prioritization for production‑critical systems
- Drive continuous improvement and maintain documentation for enterprise systems
- Ensure helpdesk and security KPIs are met and technicians follow escalation/security practices
What the Team is Saying
Magna International Compensation & Benefits Highlights
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Healthcare Strength — Benefits include medical, dental, vision, and pharmacy coverage alongside disability and life insurance, plus mental‑health support via an Employee & Family Assistance Program and wellness programs. Voluntary options such as pet and auto/home insurance further expand the health-related offering.
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Retirement Support — Retirement programs feature a 401(k) with company match and profit sharing, with corporate filings confirming the U.S. 401(k) plan and employer contributions. Other long‑term levers like equity programs and performance bonuses add to wealth‑building potential.
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Wellbeing & Lifestyle Benefits — Company materials highlight a total‑rewards commitment and programs such as donation‑matching and an employee disaster relief fund that provide added support. Work‑life and development elements (e.g., PTO, parental leave, flexible work, and tuition reimbursement) are presented for many roles.
Magna International Insights
What We Do
We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries. We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.
Why Work With Us
At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.
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Magna International Teams
Magna International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
