The Senior Experience Strategist will design and deliver innovative services and products that enhance customer experiences across various channels. Responsibilities include crafting human-centered design deliverables, collaborating with cross-disciplinary teams, and conducting customer research to inform design strategies.

As a Senior Experience Strategist, you will design and deliver innovative products and services that enhance customer interactions and brand experiences. You'll create human-centered design deliverables, partner with cross-disciplinary teams, and leverage customer insights to develop actionable design strategies.

The Head of Design will oversee the design function at ZS, setting the strategic direction and collaborating with cross-functional teams to incorporate human-centered design practices into client engagements. The role involves leading a talented design team, enhancing design services, and aligning design strategies with business objectives to meet global consulting clients' needs.