Top IT Jobs

Provide frontline and escalated end-user IT support: troubleshoot hardware, software, network, and connectivity issues; manage incidents via ticketing system; administer AD/Entra ID and endpoint management; image and deploy devices; maintain asset inventory, documentation, SOPs, and compliance; identify improvements and share knowledge across IT.

Provide 1st/2nd-level IT support for hardware, OS, software, basic networking, AD and voice systems. Log and resolve tickets in ITSM, install/configure Windows and Apple devices, maintain asset inventory, develop documentation and training, mentor staff, and travel up to 50% for onsite client support.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Provide Tier 1 support for end users: troubleshoot hardware, software, and peripherals; respond via phone/email/chat/ticketing; set up/configure equipment; document tickets; coordinate vendor repairs; perform occasional on-site visits; contribute to documentation and process improvements.

Provide Tier 1 and 2 technical support for hardware, software and AV across teaching, research and client environments. Manage IT assets and systems (including M365 and identity access), deliver remote and on-site assistance, document processes, promote cybersecurity best practices, collaborate on projects, and ensure high customer service levels.

Provide administration and end-user support for SharePoint, Power Automate, and ERP systems (Oracle EBS). Manage accounts, separation-of-duties, purchasing hierarchies, troubleshoot issues, run SQL queries, document requirements and metrics, participate in projects, and provide training and occasional off-hours support.

Provide hands-on administrative and technical support across Service Desk, Networking, and Server Operations. Assist with ticket triage, device configuration and deployment, user account administration, asset management, shipping/receiving, documentation, and IT projects while gaining exposure to enterprise systems, networking, server environments, and cybersecurity practices.

Lead Corporate IT support for employees and executives, resolving complex identity and SaaS issues, owning major operational programs (onboarding, executive support, M&A), mentoring junior engineers, driving automation to eliminate recurring failures, and partnering with Security, People, and Finance on access, incidents, and compliance.

Provide hands-on helpdesk and hardware support: configure desktops/laptops, assist with onsite installations, deploy and test IT systems, document processes, and support IT projects while learning common tools and troubleshooting.

Provide Level 2 on-site and remote IT support: install/configure/maintain PCs, servers, network devices, virtualization, AD/GPO, email systems, backups, firewalls, SAN/NAS, monitoring, LAN/WAN design, and service documentation. Communicate with customers and participate in projects and audits.

Lead and improve IT support functions across ASCAP, managing Support Technicians, incident escalation, SLAs/KPIs, process and service integration, vendor relationships, documentation, and coaching to deliver high-quality conferencing/AV and IT services. Drive optimization, reporting, and roadmap development aligned with business needs.

Lead and transform enterprise IT across identity, endpoints, collaboration, multi-cloud, and automation. Own roadmap, consolidation, continuous compliance (CMMC, NIST, ISO, ITAR), employee technology experience, service desk as a product, enterprise automation, cloud FinOps, vendor consolidation, and IT P&L while building and leading senior technical teams.

Lead all IT operations for a scaling startup: employee onboarding, device provisioning, SaaS administration, endpoint security, IAM, office network and AV build-out, vendor evaluation, inventory and lifecycle management, and IT process and ticketing improvements.

Provide Tier 1/2 remote IT support, manage corporate IT systems and applications, onboard/offboard employees, patch and maintain laptops via Iru MDM, enforce security controls (MFA/SSO), handle Zoom A/V issues, maintain inventory, and use Jira for ticketing and tracking.

Provide second-tier IT support, troubleshoot complex hardware/software/network issues across Windows, macOS, Linux and mobile, assist system administration, mentor junior staff, manage user accounts, maintain documentation, participate in IT projects, and monitor systems for performance and security.

Provide frontline help-desk support: troubleshoot hardware, software, network, and printer issues; manage user accounts and AD/Group Policy; perform OS/software installs and updates; document solutions; monitor systems; escalate complex issues; support IT projects and follow security procedures.

Lead and manage the studio IT support team to deliver high-quality end-user support across local and remote users. Drive service management, KPIs/SLAs, endpoint lifecycle, enterprise collaboration platforms, security and identity solutions, vendor and budget activities, escalations, and process improvements to support development workflows and studio operations.

Designs, implements, maintains, and secures campus wired and wireless networks, servers, firewalls, VPNs, and telecommunications systems. Monitors ISP connectivity, resolves escalated help-desk tickets, manages backups and network appliances, supports telephony and video surveillance, and works with vendors to evaluate new technologies.

Provide hands-on IT systems and application support for laboratory and operational technology environments. Troubleshoot incidents, manage tickets, deploy and maintain applications, support workstations, networks, and scientific instrumentation, document SOPs, and deliver user training and service improvements to support mission-critical operations.

Provide system administration for Windows/Linux servers and networks, perform Tier 2 helpdesk and advanced troubleshooting, design and deploy enterprise systems, assist in operations and documentation, train IT staff, and contribute to IT solutions. Role may require up to 25% travel.

Manage delivery of end-to-end IT services for a designated customer, providing hands-on technical support, vendor liaison, service desk and project portfolio oversight. Drive standards, KPIs, security and process improvements, support EHR access/security, identity and access management, and coordinate travel to affiliate sites to ensure customer satisfaction and operational efficiency.

Provide hands-on IT support and administration for a Colorado office: deploy and maintain Windows and Ubuntu desktops/servers, manage AD and VMware ESXi, handle user onboarding/support, maintain inventory/licensing, support networking, conferencing A/V, documentation, and ensure compliance with federal IT standards.

Lead global consolidation and standardization of IT support, transition Level 1/2 to a 24x7x365 MSP, establish and govern vendor-managed NOC/SOC, remediate technical debt, rationalize applications/licenses, manage major incidents and root cause remediation, and provide hands-on US regional end-user support with up to 20% travel.

Own corporate IT end-to-end: employee lifecycle (onboarding/offboarding), device and identity management, first-line internal support, partner with Engineering and Security, and script/automate provisioning and routine work to scale IT.

Provide regional hardware/software and on-site break/fix support, lead small-to-medium IT projects, deliver high-impact solutions, support regional start-ups/moves, and travel frequently within a defined territory to assist end users.