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The Account Manager at MetLife serves as the primary contact for brokers, supporting sales partners with customer service, onboarding, project management, and maintaining customer relationships. Responsibilities include facilitating meetings, analyzing reports, training new associates, and ensuring proper documentation for customer benefit plans and commissions.
The Senior Account Manager will oversee client service issues for US Pensions business, collaborating with stakeholders, managing projects, and acting as the primary point of contact for clients. Responsibilities include addressing service requests, providing tailored solutions, ensuring process accuracy, and improving workflow efficiency.
The Account Management Consultant is responsible for providing exceptional customer service, supporting brokers, managing a book of business, and collaborating with internal teams to resolve customer issues. Key tasks include facilitating meetings, analyzing reports, and mentoring new associates, all while maintaining customer satisfaction and adherence to regulatory needs.
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As a Sales Academy Trainee, you will undergo a 9-month training program focusing on the employee benefits industry. Your responsibilities include interacting with brokers and customers, making cold calls, conducting enrollment meetings, and assisting experienced account executives. You'll develop essential sales skills and gain knowledge of various MetLife products and services.
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