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As a Solutions Engineer, you will engage with customers to support technical sales processes, demonstrate solutions, maintain customer relationships, and contribute to team activities. You'll also interface with marketing, product management, and customer success to provide feedback, support events, and ensure successful implementations.
As a Solutions Engineer, you will be the customer interface for ThousandEyes, working closely with the sales team to present the technology, assist in trials, and educate prospects on its business value. You'll also contribute to enhancing the demonstration material and interface with Marketing, Product Management, and Customer Success to support customers post-sales.
The Technical Account Manager (TAM) at ThousandEyes provides premium support for named accounts, focusing on enhancing customer experience by proactively addressing network-related issues and optimizing performance. The role requires extensive experience in technical support, customer interaction, and strong expertise in network protocols and cloud services while collaborating effectively with various teams to ensure customer satisfaction.
As a Senior Systems Engineer on the Browser Insights team, you will enhance browser-based interactions in ThousandEyes agents, ensuring secure and updated integrations with Chromium. Responsibilities include troubleshooting and maintaining software reliability, particularly focusing on security and updates in systems software.
The Account Executive will manage the sales process for ThousandEyes, focusing on generating new business and developing strategic relationships with commercial accounts. This individual will work closely with Cisco teams to drive revenue growth, exceed booking targets, and ensure customer success through effective account management and collaboration.
The Senior Site Reliability Engineer will design, deploy, and maintain cloud-native services in AWS, ensuring high availability and security compliance within the Federal region's infrastructure. Responsibilities include capacity planning, incident response, and automation to support a scalable operations model.
The Account Executive will drive sales for ThousandEyes in the MCR Region, focusing on developing strategic relationships, meeting sales objectives, and executing account plans. They will collaborate with Cisco teams to enhance product adoption and revenue growth while maintaining accurate accounts and forecasts in Salesforce.
As a Technical Account Manager, you will provide proactive support for premium accounts, working closely with customers to optimize their networks and resolve issues efficiently. You will collaborate with a 24x7 support team while ensuring a flawless customer experience through training and joint projects.
The Senior Site Reliability Engineer will optimize AWS cost intelligence, manage ThousandEyes infrastructure, and enhance resource utilization and performance. Responsibilities include streamlining cloud expenditures, improving service reliability, and participating in the incident response and on-call rotation.
As a Principal Site Reliability Engineer, you will enhance the reliability and efficiency of the ThousandEyes cloud platform by driving operational excellence through automation, system design, and collaboration with cross-functional teams while mentoring other engineers.
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