The Partner Manager at Kustomer will focus on building and managing strategic partnerships, particularly with BPOs and technology partners, to drive revenue growth and enhance the sales pipeline. The role involves relationship management and creating mutual benefits for both Kustomer and its partners.

The Customer Success Manager at Kustomer is responsible for managing post-sale customer relationships, ensuring product adoption and customer satisfaction, conducting business reviews, and handling renewals. The role involves collaborating with the implementation team to oversee onboarding and coordinating with customers to understand their KPIs and goals, while also providing valuable feedback to the product organization.