Top Remote Senior Level Customer Success & Experience Jobs in Wilmington, NC

The Strategic Accounts Director is responsible for retaining and upselling major clients, collaborating with teams to enhance client experience and drive performance metrics while ensuring strategic value delivery.

The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.

The Client Partner will drive revenue growth within agency clients by selling solutions, managing proposals, and establishing strategic relationships.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

The Agency Contracting Specialist will guide new agencies through the contracting process, ensuring timely deliverables and optimizing client onboarding experiences while collaborating across departments.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.

The Account Manager will drive growth by managing high-value software license opportunities, nurturing relationships, and leading business development efforts with strategic commercial accounts.

The National Agency Success Manager will manage and nurture strategic partnerships, drive growth, analyze data, and ensure partner success. Responsibilities include relationship management, project management, and market awareness, aiming to maximize revenue and engagement.

As a Senior Sales Engineer, you will guide customers through the technical sales process, influence product development, and create enablement resources while collaborating closely with sales and engineering teams.