Top Remote Entry Level Customer Success Jobs in Pittsburgh, PA

The Customer Success Manager will drive partnerships with clients, ensuring product and service needs are met. Responsibilities include mastering specific areas of the Symbotic System (Inventory, Auto Inbound, etc.) and establishing performance metrics, all while fostering strong customer relationships through consultative engagement.

This role involves assessing customer community needs and working with various stakeholders to develop strategies for engagement. Responsibilities include administrative tasks, moderating community interactions, responding to member inquiries, curating content, and assisting in community events while fostering positive relationships and promoting broader community strategies.

The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.