Top Remote Senior Level Customer Success Jobs in Miami, FL

The Sr. Manager Enablement, Client Experience will develop and execute strategies to empower Client Success teams, enhance client experiences, reduce churn, and drive satisfaction. Responsibilities include strategy development, training programs, process improvements, and managing client success tools and technologies.

The Client Success Manager will oversee the onboarding and management of enterprise clients, ensuring they maximize the value of FranklinCovey's learning and development resources. Responsibilities include conducting business reviews, building strong client relationships, providing training, advocating for solutions, and contributing to client renewal and expansion strategies through engagement monitoring and support.

As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.