Top Remote Senior Level Customer Success Jobs in Boise, ID

As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.

As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.

The Systems Support Engineer will provide technical support to business customers, assisting with software installation, troubleshooting technical issues, and ensuring product quality is tracked and resolved efficiently. The role involves clear communication both to customers and within the engineering team regarding resolutions and updates on cases.

The Senior Technical Advisor role focuses on optimizing customer service by resolving technical issues related to beverages equipment, supporting field technicians, and managing customer inquiries. Responsibilities include troubleshooting, documenting service issues, providing maintenance support, and ensuring maximum customer uptime.

The Senior Engagement Manager is responsible for managing customer engagements to ensure successful onboarding, adoption, and relationship management. You will work with internal teams and customers to drive business impact, oversee project timelines, and establish effective communication to preemptively address risks and maintain customer health.

The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.

As a Customer Success Engineer at Health Gorilla, you will engage with customers to provide technical insights, oversee the onboarding and implementation processes, troubleshoot issues related to healthcare data exchange protocols, conduct customer training, and gather feedback to enhance product offerings. Your role is pivotal in ensuring customer satisfaction and effective use of the company's solutions.