Top Operations Jobs

Lead and transform the Wires Investigations operations, managing multiple teams and cross-functional initiatives. Oversee complex wire inquiry resolution, risk and regulatory compliance, process improvements, resource allocation, and stakeholder engagement. Drive industry change programs (SWIFT ISO, Fedwire/Fed initiatives) and modernization while ensuring quality control, audit readiness, and talent development across onshore and offshore teams.

Provides frontline voice customer service to checking and savings account holders through phone and digital channels. Resolves inquiries, troubleshoots issues, navigates multiple systems, follows financial-services policies and regulations, escalates complex matters, and supports a high-volume contact center environment with rotating shifts, weekends, holidays, and onsite work.

Supports customers with financial product and service inquiries through phone, text, chat, video, and other channels. Resolves moderately complex issues, follows risk and compliance procedures, promotes digital services, and escalates non-routine questions. The role requires completing training, working additional hours as needed, and working on-site.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational tasks and schedules, identifying financial needs, promoting digital banking solutions, mitigating fraud and operational risk, and helping motivate branch staff. The role requires strong customer service, cash-handling ability, policy adherence, issue resolution, and availability for most Saturdays.

Supports complex customer inquiries in a trust contact center, researches and resolves customer problems, handles escalations, interprets procedures, coaches less experienced representatives, and recommends process and tool improvements. The role is fully voice-based, onsite, and requires flexibility to work US hours and other shifts.

Leads Client Associate teams supporting brokerage branch transactions, compliance, technology inquiries, onboarding, training, and daily operations. Oversees approvals, risk controls, digital adoption, process improvements, issue resolution, and talent development. Partners with market and branch leaders, supports regulatory readiness, and visits branches to coach teams on operational practices and risk management. Requires securities industry experience, leadership experience, and FINRA licensing.

Leads Client Associates and oversees brokerage branch support operations, transactional processes, compliance, approvals, onboarding, training, digital tool adoption, and risk controls. Resolves operational, service, and technology inquiries; coordinates with market and branch leadership; supports hiring and talent development; and visits branches to coach teams and monitor operational practices. Requires securities industry experience, leadership experience, and applicable FINRA licensing.

Leads Client Associates supporting brokerage branch transactions, operations, compliance, technology inquiries, and customer service. Oversees work allocation, approvals, onboarding, training, performance, risk controls, and process improvements. Drives adoption of digital onboarding and money movement tools, supports new technology rollouts, resolves operational issues, and coaches associates across multiple branches. Requires securities industry experience, leadership experience, and FINRA licensing.

Leads Client Associate teams supporting brokerage branch operations, transactional workflows, compliance, digital onboarding, and money movement. Oversees work allocation, approvals, training, hiring, risk controls, process improvements, and technology inquiries. Acts as a liaison among market leaders, branch managers, support teams, financial advisors, and clients. Visits branches to monitor operational practices, coach staff, and ensure regulatory and service standards are met.

Leads Client Associates and branch support operations for Wells Fargo Advisors. Oversees transactional accuracy, compliance, digital onboarding, money movement, approvals, training, staffing, issue resolution, risk controls, and process improvements. Serves as a liaison among branch leaders, advisors, support teams, and associates; visits branches to assess operational practices and coach on risk management. Requires securities-industry experience, leadership experience, and applicable FINRA licensing.