Top Operations Jobs

Investigates and evaluates property damage claims onsite, prepares repair estimates, explains coverage, supports policyholders, coordinates vendors, and manages claims from initial report through closure. The role requires local field travel, inspections of roofs and interior spaces, customer service, negotiation, construction knowledge, workload management, and claims-handling expertise. Occasional catastrophe assignments and limited overnight travel for training or team meetings may be required.

Paid 6–12 month apprenticeship preparing participants for casualty claims careers. Responsibilities include investigating and resolving claims, evaluating coverage, liability, damages, medical records, and reserves; negotiating settlements; identifying suspicious claims and subrogation opportunities; coordinating experts; and maintaining accurate claim files. The program provides classroom training, mentoring, licensing support, practical assignments, milestone assessments, and a pathway to Claims Resolution Specialist roles.

Investigates, evaluates, negotiates, and resolves insurance claims while assessing coverage, liability, damages, reserves, and potential fraud. Communicates with policyholders, witnesses, claimants, attorneys, and other parties; identifies subrogation opportunities; coordinates inspections and referrals; maintains claim files; and prepares required reports. Requires strong communication, analytical, investigative, interpersonal, and negotiation skills, along with a bachelor’s degree and ability to obtain required licenses.

Claims intern supporting insurance claim management for complex property and casualty risks. Responsibilities include investigating claims, evaluating losses, negotiating settlements, and communicating with claimants, policyholders, appraisers, attorneys, and other parties. The role includes mentorship, analytical work, and exposure to a potential future claims career.

Manage, investigate, and resolve complex, high-exposure personal property claims. Responsibilities include inspecting and valuing damaged or lost contents, determining coverage, explaining settlements, coordinating vendors and contractors, negotiating scopes and estimates, monitoring service performance, and supporting other claims teams with field inspections and policyholder contact. The role requires strong communication, analytical, negotiation, customer service, workload-management, homeowner-policy, and personal-property expertise, along with licensing and advanced property training.

Manage, investigate, evaluate, and resolve attorney-represented and litigated auto and homeowners bodily injury claims. Assess coverage, liability, damages, reserves, suspicious activity, and subrogation opportunities; negotiate settlements within authority. Prepare trial reports, attend legal proceedings, collaborate with counsel, communicate with claimants and policyholders, maintain claim files, and oversee counsel billing and practices.

An immersive, in-person discovery program introducing college sophomores and juniors to insurance claims careers. Participants connect with claims leaders and recruiters, explore career paths, practice claim scenarios using mock homes and vehicles, tour Liberty Mutual’s training facility, and prepare for potential summer internships.

Handles moderately complex to complex commercial property and casualty claims, including investigations, coverage analysis, liability and damages evaluation, reserve management, settlement negotiations, litigation coordination, and trial representation. Provides technical guidance, mentors team members, supports quality reviews and claim committees, and maintains required licenses.

Investigates and processes moderately complex to complex commercial property and casualty claims. Determines coverage, liability, compensability, reserves, and damages; negotiates settlements; coordinates litigation and attends trials. Refers matters to subrogation or special investigations teams, participates in reviews, arbitrations, mediations, and field investigations, and mentors team members while providing technical guidance and supporting workload management.

Handles moderately complex to complex commercial property and casualty claims, including investigations, coverage and liability determinations, damage evaluations, reserve setting, settlement negotiations, litigation coordination, and trial representation. Refers claims for subrogation or special investigations, participates in reviews and dispute proceedings, and provides technical guidance, mentoring, and workload support to team members.