Top Operations Jobs

Leads state-level business operations, profitability, growth, pricing, underwriting, sales, service, and claims strategies. Monitors market, regulatory, legislative, competitive, and catastrophe risks; coordinates cross-functional initiatives; manages regulatory relationships and filings; supports distribution growth and compliance examinations; and drives performance against state business plans.

Manages complex commercial energy claims from first notice through resolution, including coverage analysis, liability assessment, reserves, litigation, settlement negotiation, and high-exposure loss strategy. Coordinates defense counsel, experts, legal, underwriting, and reinsurance teams; advises leadership on coverage and litigation issues; maintains regulatory compliance; and mentors claims examiners.

Paid 6–12 month apprenticeship preparing participants for casualty claims careers. Apprentices investigate and resolve auto and other claims, evaluate coverage and liability, review documentation, set reserves, negotiate settlements, identify fraud and subrogation opportunities, and maintain claim files. The program provides classroom instruction, practical assignments, mentoring, licensing support, milestone-based progression, and potential conversion to a Claims Resolution Specialist role.

Manage high-exposure, complex auto and homeowners casualty claims, including investigation, coverage and liability assessment, settlement strategy, litigation coordination, reserves, and negotiations. Collaborate with counsel, attend legal proceedings, identify fraud and subrogation opportunities, prepare reports, safeguard confidential information, and support regulatory matters. May mentor colleagues and assist team leadership. The role requires extensive complex claims experience, strong judgment, negotiation, analytical, investigative, and communication skills, plus appropriate licensing.

Handles complex, high-severity property claims from investigation through settlement. Inspects loss sites, determines coverage, scopes repairs, writes appraisals, issues payments, coordinates contractors and emergency services, supports policyholders with recovery arrangements, identifies suspicious losses, and assists catastrophe operations. Mentors team members and may act for the claims manager. The role requires extensive field travel, independent judgment, advanced property claims knowledge, negotiation skills, licensing, and at least seven years of related experience.

Investigates, values, and resolves personal property insurance claims, including large losses. Conducts on-site inventory inspections, researches and validates item pricing, explains policy coverage and settlement options, documents claim files, and coordinates vendors such as contractors, cleaners, and replacement-service providers. Provides customer service, assists claims representatives with inspections and policyholder contact, develops product expertise, and may support catastrophe operations.

Manage complex and catastrophic auto and homeowners casualty claims from investigation through resolution. Evaluate coverage, liability, damages, reserves, and settlement strategies; collaborate with counsel during litigation, mediations, arbitrations, and trials; identify suspicious claims and subrogation opportunities; prepare reports; communicate with claimants and stakeholders; oversee legal billing; and mentor colleagues or support regulatory matters.

Manage moderately complex to complex workers compensation claims: investigate, determine liability/coverage, set reserves, negotiate settlements, coordinate litigation, mentor team members, and participate in quality and dispute resolution processes.

Investigates and manages moderately complex to complex workers’ compensation claims from coverage assessment through resolution. Responsibilities include determining liability and compensability, evaluating damages, setting reserves, negotiating settlements, coordinating litigation, engaging experts, referring cases for additional review, and participating in mediations, arbitrations, quality reviews, and field investigations. The role also provides technical guidance, mentors team members, and supports caseload management.

Manage, investigate, and resolve complex, high-severity personal property claims. Inspect and value damaged or lost contents, determine coverage, explain settlements, coordinate vendors, negotiate scopes and estimates, monitor contract compliance, and provide exceptional policyholder service. The role also supports field inspections, assists other claims teams, serves as a technical resource, and maintains current knowledge of personal-property standards and homeowner policy coverages.