Top Operations Jobs

Supervise the launch and daily operation of a card grading facility, overseeing receiving, research, encapsulation, quality control, imaging, invoicing, and shipping. Establish workflows, schedules, productivity goals, KPIs, and procedures while coaching, training, evaluating, and disciplining employees. Resolve customer submission discrepancies, support revenue and profit targets, collaborate cross-functionally, and occasionally travel to West Coast trade shows and events.

Leads and mentors the Customer Care Center team, resolves customer and claims issues, monitors turnaround times, improves responses, develops policies and procedures, supports portal efficiency initiatives with IT, tracks resolutions, and communicates company policies through phone, email, chat, and in-person interactions.

Handles customer inquiries, resolutions, adjustments, and account support for PSA. Collaborates with Operations to investigate issues, provide accurate information, update order spreadsheets, and escalate unresolved matters. The role requires strong communication, empathy, organization, problem-solving, and customer relations skills. It is full-time onsite in Santa Ana, California, Monday through Friday from 3:00 p.m. to 11:30 p.m., with occasional lifting of up to 40 pounds.

Provides customer support for PSA Vault and eBay teams through phone, email, social media, live chat, message boards, and in-person interactions. Resolves complaints, explains services and policies, sells memberships and supplies, follows up on issues, supports outbound retention campaigns, assists at trade shows, and provides general office support while meeting contact-center metrics.

Provides onsite customer support for PSA by resolving inquiries, processing account adjustments, investigating issues, updating order spreadsheets, and escalating unresolved matters. Collaborates with Operations and other departments to deliver accurate solutions, de-escalate concerns, and maintain strong customer relationships. Requires excellent communication, listening, problem-solving, organization, and attention to detail. The role is full-time, Monday through Friday, 3:00–11:30 p.m., and may involve lifting materials up to 40 pounds.

Handles customer inquiries, resolutions, adjustments, claims, and account support for PSA. Collaborates with Operations and other departments, investigates issues, provides accurate information, updates order spreadsheets, and escalates unresolved matters. Requires strong communication, listening, empathy, organization, problem-solving, and customer relations skills. This is a full-time onsite role in Jersey City, New Jersey, working Monday through Friday from 3:00 p.m. to 11:30 p.m.

Leads and mentors the Customer Relations Center team, resolves customer and claims issues, improves response quality, creates procedures, tracks turnaround times, supports label and damage reviews, collaborates with IT on portal efficiencies, and communicates company policies to customers across phone, email, chat, and in-person channels.

Provide customer support for PSA by investigating and resolving issues, processing account adjustments, updating order spreadsheets, communicating solutions, and escalating unresolved concerns. The role requires strong problem-solving, empathy, communication, organization, and customer de-escalation skills. It is full-time onsite in Santa Ana, California, Monday through Friday, 2:30pm to 11pm, and may involve phone, computer, and material-handling duties.

Own day-to-day IT operations for a London receiving center, including network infrastructure, endpoint deployment, physical security systems, access control, IP cameras, vendor coordination, asset management, and end-user support. The role requires onsite troubleshooting, device lifecycle management, onboarding support, connectivity monitoring, documentation, and collaboration with global IT teams. Occasional after-hours and on-call support is required to maintain operational uptime.

Provides onsite customer relations support for PSA by resolving customer queries, investigating issues, processing account adjustments, updating order spreadsheets, and escalating unresolved matters. Collaborates with Operations and other departments to deliver accurate solutions, using department protocols and strong judgment. The role requires excellent communication, listening, empathy, organization, attention to detail, and the ability to handle phone-based customer interactions and physical tasks, including lifting up to 40 pounds.