The Claims Associate role involves evaluating claim submissions, assisting members via chat, email, and phone, and ensuring accurate, timely claims processing, all while striving to enhance the member experience through education and support.

Provide high-level administrative support to the CEO and other executives, manage calendars, coordinate travel arrangements, handle confidential information, and assist in strategic projects. Must be detail-oriented, organized, and able to work in a fast-paced startup environment.

The VP of Account Management is responsible for leading a team of Account Managers to ensure client success and retention for the enterprise market segment. This role involves designing scalable processes, establishing partnerships, measuring client health, and collaborating with various teams to improve client satisfaction. The position also requires monitoring deliverables, managing relationships, and developing strategies to enhance engagement and ROI for clients.