Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
We are seeking an exceptional Senior Revenue Operations Manager to partner with the Sales and Account Management organization to drive our growth strategy, optimize our commercial processes at scale, and support data-driven decision making and analysis. This role reports to the Vice President of Commercial Operations.
Where you will work:Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:- Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success
- Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise
- Manage ad-hoc data analysis to support Garner’s revenue strategy
- Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams
- Integrate people, process, and systems strategies to drive Garner’s revenue and strategic objectives
- Establish and track key performance metrics to understand and measure the performance of Garner’s revenue organization
- Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support our commercial teams
- 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role. Experience at a high-growth startup is a plus
- MBA or STEM-related advanced degree preferred, business or STEM undergraduate degree required
- Strong analytical skills and the ability to synthesize insights from complex data; high levels of proficiency in Excel; other analytics tools such as Looker, Tableau, etc. are a plus
- Experience designing and implementing processes and workflows at scale for large enterprises or high-growth startups, particularly related to GTM, sales, and marketing
- Strong executive presence and communication skills with ability to present effectively to all levels of the organization including senior executives
- Strong business writing skills with willingness to produce detailed documentation for processes and workflows
- A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:The base salary range for this position is $168,000 - $210,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].
Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Skills Required
- 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role
- Business or STEM undergraduate degree
- Strong analytical skills and high proficiency in Excel
- Experience designing and implementing GTM/sales/marketing processes and workflows at scale
- Experience with Salesforce, Outreach, and HubSpot
- Strong executive presence and ability to present to senior executives
- Strong business writing skills and ability to produce detailed process documentation
- Comfortable with remote work and occasional travel to HQ
- MBA or STEM-related advanced degree
- Experience with analytics tools such as Looker or Tableau
- Experience at a high-growth startup
What the Team is Saying
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Garner Health Compensation & Benefits Highlights
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Healthcare Strength — Employees enrolled in a Garner medical plan can use the “Garner for Garner” benefit to receive reimbursements toward eligible out‑of‑pocket expenses when using Top Providers, with caps listed as up to $4,000 for individuals and $8,000 for families. Company materials present this as enabling near‑zero out‑of‑pocket costs for many situations alongside comprehensive medical/dental/vision coverage.
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Leave & Time Off Breadth — Company materials outline flexible PTO for salaried staff and a fully paid six‑week sabbatical after five years. These time‑away benefits are highlighted as unusual for a company of this size.
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Parental & Family Support — Materials specify 12 weeks of paid parental leave for all paths to parenthood. Family medical leave support is also included as part of the core package.
Garner Health Insights
What We Do
Garner Health is a health tech startup that is transforming the healthcare economy by enabling patients to receive high-quality and affordable care. Garner Health has two core offerings: Garner, a benefit program that uses a new approach to data science and incentive accounts to help employees find the best doctors in their communities, and Garner DataPro, a provider recommendation platform that serves referrals based on the most accurate provider performance and directory data in the industry. Garner Health’s offerings utilize over 75% of the medical claims data in the United States to objectively examine patient outcomes based on more than 500 specialty-specific quality and efficiency measures. By analyzing millions of healthcare journeys across 82 distinct medical specialties, Garner Health sets a new industry standard in delivering reliable, actionable referrals and navigating patients to the highest-quality providers. Garner Health is a remote-first company based in NYC.
Why Work With Us
Our values connect us in caring deeply about doing something different and hard — transforming the healthcare economy. They create an actionable set of norms for how we operate, including how we make decisions and support one another. Learn about our values here: https://www.getgarner.com/about.
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Garner Health Offices
Remote Workspace
Employees work remotely.
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