Top Operations Jobs

Responsible for managing the dispute resolution process, driving automation initiatives, ensuring compliance, and enhancing dispute workflows through data analysis and collaboration.

Lead transformation of third-party management processes and systems, connecting various teams to automate workflows and improve efficiency.

Lead the development of pricing compliance frameworks and regulatory strategies. Collaborate with cross-functional teams, ensuring compliance with financial regulations while optimizing customer pricing models.

Manage and connect HR systems by designing and building data integrations. Ensure data security, troubleshoot issues, and support system changes.

Lead the transformation of third-party management and procurement processes by designing and automating solutions, overseeing integration, and ensuring user adoption.

As a Workforce Management Junior Specialist, you'll ensure agents are optimally scheduled, create health reports, manage forecasts, and improve operational efficiency.

The Workforce Management Lead will optimize operations, manage a WFM team, improve processes for efficiency, and support agent well-being. Key tasks include scheduling strategy, capacity planning, data analysis, performance management, and collaboration with various teams.

Lead the design and implementation of Wise's Operational Resilience framework in compliance with EU DORA regulations, collaborating with product and engineering teams for continuous improvement and operational readiness.

As a WFM Capacity Planning Analyst, you'll forecast workload, optimize headcount, analyze workforce metrics, and improve operational efficiency.

The Head of KYC Operations oversees CDD and EDD operations, leading teams to ensure compliance, strategic direction, and operational excellence while managing 150+ employees.