Top Operations Jobs

Lead and mentor a team handling complex Group Life claim adjudication: obtain missing information, interpret policy provisions, investigate claims, manage outreach and escalations, meet quality and production targets, produce performance reports, support UAT/system enhancements, and maintain workforce management and compliance.

Lead Japan end-user technology strategy and operations, overseeing VDI/Windows/Mac/mobile platforms, Tier2/3 support, asset lifecycle, vendor and security compliance, global rollout and team development to improve user experience and operational efficiency.

Provide second-level technical support for Windows, macOS, and mobile devices; operate SCCM/Intune; handle security vulnerabilities, asset procurement and management; create/update documentation; coordinate global escalations and audit responses.

Perform general and sales administrative duties at a financial institution, including new-hire and resignation paperwork, personnel change handling, meeting materials preparation, registration and exam-related administration, and internal inquiries support.

Analyze call-center business processes, design system solutions and To-Be models, and lead Agile/SAFe-based development. Participate in Scrum ceremonies, coordinate with stakeholders and offshore developers, and support production operations, incident handling, and operational improvements for customer-facing and operator systems.

Provide customer support for group/corporate insurance accounts: handle inbound inquiries from corporate contacts and producers via phone and email, process and send documentation, perform related administrative and management tasks in a hybrid office/home setting.

Employee (including part-time) training program for people with disabilities to develop workplace skills: business manners, basic PC operation, office/administrative experience, and self-management. Training and certification support provided; Hello Work referral required. New graduates accepted; hybrid work and flexible hours available.

Investigate, adjudicate, and process dental claims and customer email inquiries per guidelines. Research coverage, claim status, and policy provisions, follow HIPAA, meet quality and productivity targets, handle escalations, and produce accurate external/internal correspondence using multiple systems.

Manage and lead a Technology Services unit, overseeing day-to-day IT service delivery, team performance, stakeholder coordination, and continuous improvement. Drive adoption of AI-enabled tools aligned with company strategy, ensure service levels and operational efficiency, and support strategic technology initiatives across the organization.

Process and resolve disability claims accurately and on time. Research and investigate complex discrepancies, validate transactions per Desktop procedures (L3/L4), communicate with customers and stateside stakeholders, meet SLAs and quality standards, utilize specialty resources, complete build requests, and collaborate with the team.