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The Analista de Operaciones Vida Individual at MetLife plays a crucial role in overseeing and managing operations related to individual life insurance. Responsibilities include leading, creating, overseeing, managing, developing, and coordinating various aspects of the role. Success in this position requires specific traits and skills, as well as the ability to collaborate with stakeholders in a respectful and inclusive environment.
Unit Manager role with responsibilities including team handling, Azure Data Factory development, Analysis services implementation, .NET core and Python development, Power BI usage, and troubleshooting script errors. Collaboration with team members and learning new technologies is essential.
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The Call Center Supervisor will be responsible for managing a team of customer care associates, ensuring a customer-centric experience on every call, coaching and developing associates, monitoring call quality, and fostering collaboration within the team and with partners. The role involves creating performance appraisals, ensuring compliance with regulations, and driving superior customer satisfaction.
Prepare monthly, quarterly, and annual financial reporting for various investment asset classes and vehicles. Ensure accuracy and compliance with SEC, GAAP, and STAT requirements. Collaborate with internal teams for audits and special projects to improve reporting processes.
Lead Operational Risk Consultant responsible for supporting Global Customer Service & Operations in the execution of the non-financial risk framework, risk assessments, issue management, and training. Fluent in Spanish with 5+ years of experience in risk management and a Bachelor's degree in a related field.
The Director, Senior Mortgage Producer will market, identify, analyze, originate, close, and manage commercial mortgage loan opportunities to fulfill the investment needs of MetLife Investment Management's real estate lending platform.
Responsible for accounting and reporting activities for Private Equity, Real Estate, and Real Estate Joint Ventures. Includes preparation of accounting entries, variance analysis, reconciliation, and financial reporting. Requires a Chartered Accountant qualification and 3-4 years of relevant experience. Must have knowledge of accounting, investments, and Excel.
Handle and administer Family & Medical Leave Act claims, maintain regulatory compliance, manage staffing, and interact with customers.
Conduct regular one-on-one coaching sessions, monitor and evaluate calls, develop metrics for call quality, create customized coaching plans, design training programs, work closely with operations team, partner with QA and operations to align coaching efforts with organizational goals.
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