Top Operations Jobs

InterSystems

Technical Services Helpdesk Specialist

18 Days AgoSaved

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In-Office

Windsor, Berkshire, England, GBR

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Entry level

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics

Provide first-line IT support via ServiceNow, phone, and email; log, triage, and resolve routine hardware, software, and access issues; escalate complex incidents; maintain documentation and knowledge base; adhere to SLAs and SOPs while supporting service improvement.

Top Skills: Automation PlatformsComptia A+Generative Ai ToolsItilPrompt EngineeringServicenow

InterSystems

Support Advisor

18 Days AgoSaved

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In-Office or Remote

2 Locations

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Mid level

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics

Provide technical support and integration assistance for healthcare interoperability projects using InterSystems HealthShare. Work with developers and architects to implement and administer HL7/CDA/CCD interfaces, troubleshoot performance and availability, and collaborate with QA, Engineering, Education, and Sales teams.

Top Skills: CC++CcdCdaCosHealthshareHl7JavaSQL

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